Michael Castro
La Quinta,CA
Summary
Self-motivated Production Technician and Cultural Institution Manager follows safety practices, policies and procedures to consistently drive exhibition performance. Disassembles, overhauls and rebuilds equipment with minimal supervision. Working knowledge of building materials, mechanics, troubleshooting and continuously learns new technologies.
Overview
11
11
years of professional experience
Work History
Production Technician
Agua Caliente Casino
11.2023 - Current
- Enhanced production efficiency by set-up of corporate audio video presentations and optimizing equipment usage.
- Increased equipment usage by implementing preventive maintenance procedures and regular inspections.
- Improved image and sound quality with meticulous monitoring of audio/video parameters and adherence to specifications.
- Increased working knowledge, conducting thorough study of new equipment and industry standards for corporate audio/video solutions.
ACE Club Representative
Agua Caliente Casino
05.2023 - 11.2023
- Enhanced club member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Increased membership retention rates by developing and implementing targeted marketing campaigns.
- Boosted event attendance through effective promotion and coordination of special club events.
- Improved communication among club members, hosting regular meetings and fostering a sense of community.
Facilities Manager
Brentwood Management
01.2020 - 01.2023
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Led cross-functional teams to complete complex facility projects on time and within budget constraints.
Exhibitions Technician/Visitors Services
LACMA
09.2018 - 09.2019
- Implemented digital exhibition elements according to detailed instruction from curatorial and artist specifications.
- Enhanced digital exhibition performance by conducting regular maintenance and troubleshooting for digital exhibitions.
- Streamlined processes by implementing creative solutions to technical exhibition issues.
- Increased artist/curatorial satisfaction with prompt and knowledgeable support for various technical issues.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Gallery Attendant
MOCA LA
06.2016 - 09.2018
- Enhanced visitor experience by providing informative and engaging guided tours of exhibitions.
- Ensured artwork safety by diligently monitoring gallery spaces and maintaining proper environmental conditions.
- Assisted with exhibition installations, contributing to the timely and professional presentation of art pieces.
- Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
Assistant Operations Manager
PSAM, Architecture And Design Center
03.2015 - 09.2016
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Increased customer satisfaction levels by addressing concerns promptly and implementing feedback-driven improvements.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with other departments on joint projects, streamlining processes for maximum efficiency across all business units.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
Security Supervisor
Palm Springs Art Museum
02.2013 - 03.2015
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Education
Digital Photography
Desert Center For The Arts
Indio, CA04.2014
High School Diploma -
Hamilton High School For The Arts
Los Angeles, CA06.1997
Skills
- Digital Equipment Testing and Troubleshooting
- Cultural Institution Management
- Cultural Institution Security
- Material Handling Equipment
- Lift Certified
- Security Protocols
- Equipment Storage
- Safety Monitoring
Timeline
Production Technician
Agua Caliente Casino
11.2023 - Current
ACE Club Representative
Agua Caliente Casino
05.2023 - 11.2023
Facilities Manager
Brentwood Management
01.2020 - 01.2023
Exhibitions Technician/Visitors Services
LACMA
09.2018 - 09.2019
Gallery Attendant
MOCA LA
06.2016 - 09.2018
Assistant Operations Manager
PSAM, Architecture And Design Center
03.2015 - 09.2016
Security Supervisor
Palm Springs Art Museum
02.2013 - 03.2015
Digital Photography
Desert Center For The Arts
High School Diploma -
Hamilton High School For The Arts
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