Michael Castro
Nutley ,NJ
Summary
Accomplished Garage Door Technician/Foreman with a proven track record at Skillman Doors. Enhances client trust through expert installations and meticulous maintenance. Successfully operates power tools and utilizes problem-solving skills to achieve significant reductions in job completion times. Recognized for exceptional team collaboration and a strong commitment to safety, consistently surpassing performance metrics.
Overview
11
11
years of professional experience
Work History
Garage Door Technician/ Foreman
Skillman Doors
02.2019 - Current
- Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
- Maintained safety standards for both customers and employees by conducting thorough inspections of garage door systems.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Developed strong relationships with local vendors to ensure timely delivery of high-quality materials at competitive prices.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Utilized troubleshooting skills to diagnose complex mechanical problems quickly, minimizing downtime for clients'' businesses or homes.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Reduced job completion times with efficient work practices, including proper use of tools and equipment.
- Implemented time management strategies to effectively balance multiple projects simultaneously, ensuring timely completion and client satisfaction.
Field Technician
Geo Technology Associates
02.2014 - 10.2018
- Increased repeat business through exceptional customer service and followups.
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Promoted a positive work environment by maintaining open communication with team members and fostering collaboration on challenging projects.
- Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer
- Reduced job completion times with efficient work practices, including proper use of tools and equipment.
- Conducted initial consultations with potential clients to assess their specific needs before recommending appropriate products or services.
- Completed required paperwork such as work orders according to services performed or required.
- Updated daily logs with hours and materials used.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bergen Community College
Paramus, NJHigh School Diploma - General Education
Wallington High School
234 Main Ave, Wallington Nj06.2009
Skills
- Power tool operation
- Hand tool proficiency
- Track alignment
- Emergency repairs
- OSHA compliance
- Commercial door service
- Problem-solving abilities
- Mechanical assembly
- Equipment operation
- Hardware installation
- Updating logs
- Schematics reading
- Equipment calibration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Garage Door Technician/ Foreman
Skillman Doors
02.2019 - Current
Field Technician
Geo Technology Associates
02.2014 - 10.2018
Bergen Community College
High School Diploma - General Education
Wallington High School
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