Summary
Overview
Work History
Education
Skills
Certification
References
References
Timeline
Generic

Michael Cavey

Annapolis,MD

Summary

Aspiring professional eager to embrace challenges and enhance capabilities through application of management expertise and experience

Overview

26
26
years of professional experience
1
1
Certification

Work History

Painting Contractor -President

Self-employed
Annapolis, Maryland
08.2019 - Current
  • Delivery Outstanding Customer Service.
  • Develop business leads.
  • Managed painting projects from preparation to completion, ensuring high-quality results.
  • Oversaw team of painters, providing guidance and training on techniques and safety.
  • Implemented efficient workflow processes to improve project timelines and reduce waste.
  • Inspected finished projects to ensure they met quality standards prior to client acceptance.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.

Maryland

Remax Leading Edge
Annapolis, Maryland
12.2014 - 08.2019
  • Delivery Outstanding Customer Service
  • Assist Clients to Buy and Sell Real Estate
  • Develop Business Leads
  • Assist Customers with Open Houses
  • Assist Customers to Get Preapproval

Collision Manager

Willis Collision Center
07.2013 - 12.2014
  • Oversee daily operations of the business including work flow through the body and paint department
  • A level customer service
  • Handle and write estimate for all insurance companies
  • Manage and oversee 15 employees
  • Responsible for reputation, efficiency and profitability of shop operations
  • Multiple Direct repair facility

Specialty Master Claims Representative

Nationwide Insurance
10.2009 - 07.2013
  • Assisted customers by writing repair estimates on RV's, motorcycles, boats and completing the full claim process
  • Utilized Mitchell, Audatex systems, and CCC Program
  • Settled total losses
  • Worked with shops and negotiate estimates
  • Processed centralized claims in US
  • Possess certified license for over 15 states to handle claims
  • Possess security clearance for casualty claim process and guidelines

Inside Appraiser

Liberty Mutual Insurance
02.2009 - 10.2009
  • Negotiated all aspects of claims for seven states
  • Assisted customers with questions and payments regarding their claims
  • Reviewed estimates as a house appraisal
  • Wrote estimates on CCC Pathways and ADP estimating systems

Collision Shop Manager

Antwerpen Automotive
03.2008 - 02.2009
  • Wrote several estimates daily for customer and dealer work repairs
  • Oversaw all office staff and body shop employees
  • Worked with upper management to cut costs and increase profitability

Assistant Manager

Jeff's Body Shop
08.2007 - 03.2008
  • Oversaw management of body shop
  • Appraised and estimated cost to repair damages to vehicles
  • Communicated and negotiated with many insurance companies

Senior Auto Damage Adjuster

Geico
11.1999 - 12.2006
  • Assessed damages
  • Negotiated claims
  • Exceeded monthly goals
  • Oversaw body shop and all employees

Education

High School Diploma - Severna Park, MD

Severna Park High School
Severna Park, MD
01.1994

Skills

  • Project management
  • Team leadership
  • Quality inspection
  • Customer service
  • Business development
  • Job estimation
  • Relationship management
  • Sales strategy
  • Effective communication

Certification

Real Estate Professional License, 13, Maryland

References

References are available upon request.

References

References available upon request.

Timeline

Painting Contractor -President

Self-employed
08.2019 - Current

Maryland

Remax Leading Edge
12.2014 - 08.2019

Collision Manager

Willis Collision Center
07.2013 - 12.2014

Specialty Master Claims Representative

Nationwide Insurance
10.2009 - 07.2013

Inside Appraiser

Liberty Mutual Insurance
02.2009 - 10.2009

Collision Shop Manager

Antwerpen Automotive
03.2008 - 02.2009

Assistant Manager

Jeff's Body Shop
08.2007 - 03.2008

Senior Auto Damage Adjuster

Geico
11.1999 - 12.2006

High School Diploma - Severna Park, MD

Severna Park High School