Michael Cavey
Annapolis,MD
Summary
Aspiring professional eager to embrace challenges and enhance capabilities through application of management expertise and experience
Overview
26
26
years of professional experience
1
1
Certification
Work History
Painting Contractor -President
Self-employed
Annapolis, Maryland
08.2019 - Current
- Delivery Outstanding Customer Service.
- Develop business leads.
- Managed painting projects from preparation to completion, ensuring high-quality results.
- Oversaw team of painters, providing guidance and training on techniques and safety.
- Implemented efficient workflow processes to improve project timelines and reduce waste.
- Inspected finished projects to ensure they met quality standards prior to client acceptance.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Maryland
Remax Leading Edge
Annapolis, Maryland
12.2014 - 08.2019
- Delivery Outstanding Customer Service
- Assist Clients to Buy and Sell Real Estate
- Develop Business Leads
- Assist Customers with Open Houses
- Assist Customers to Get Preapproval
Collision Manager
Willis Collision Center
07.2013 - 12.2014
- Oversee daily operations of the business including work flow through the body and paint department
- A level customer service
- Handle and write estimate for all insurance companies
- Manage and oversee 15 employees
- Responsible for reputation, efficiency and profitability of shop operations
- Multiple Direct repair facility
Specialty Master Claims Representative
Nationwide Insurance
10.2009 - 07.2013
- Assisted customers by writing repair estimates on RV's, motorcycles, boats and completing the full claim process
- Utilized Mitchell, Audatex systems, and CCC Program
- Settled total losses
- Worked with shops and negotiate estimates
- Processed centralized claims in US
- Possess certified license for over 15 states to handle claims
- Possess security clearance for casualty claim process and guidelines
Inside Appraiser
Liberty Mutual Insurance
02.2009 - 10.2009
- Negotiated all aspects of claims for seven states
- Assisted customers with questions and payments regarding their claims
- Reviewed estimates as a house appraisal
- Wrote estimates on CCC Pathways and ADP estimating systems
Collision Shop Manager
Antwerpen Automotive
03.2008 - 02.2009
- Wrote several estimates daily for customer and dealer work repairs
- Oversaw all office staff and body shop employees
- Worked with upper management to cut costs and increase profitability
Assistant Manager
Jeff's Body Shop
08.2007 - 03.2008
- Oversaw management of body shop
- Appraised and estimated cost to repair damages to vehicles
- Communicated and negotiated with many insurance companies
Senior Auto Damage Adjuster
Geico
11.1999 - 12.2006
- Assessed damages
- Negotiated claims
- Exceeded monthly goals
- Oversaw body shop and all employees
Education
High School Diploma - Severna Park, MD
Severna Park High School
Severna Park, MD01.1994
Skills
- Project management
- Team leadership
- Quality inspection
- Customer service
- Business development
- Job estimation
- Relationship management
- Sales strategy
- Effective communication
Certification
Real Estate Professional License, 13, Maryland
References
References are available upon request.
References
References available upon request.
Timeline
Painting Contractor -President
Self-employed
08.2019 - Current
Maryland
Remax Leading Edge
12.2014 - 08.2019
Collision Manager
Willis Collision Center
07.2013 - 12.2014
Specialty Master Claims Representative
Nationwide Insurance
10.2009 - 07.2013
Inside Appraiser
Liberty Mutual Insurance
02.2009 - 10.2009
Collision Shop Manager
Antwerpen Automotive
03.2008 - 02.2009
Assistant Manager
Jeff's Body Shop
08.2007 - 03.2008
Senior Auto Damage Adjuster
Geico
11.1999 - 12.2006
High School Diploma - Severna Park, MD
Severna Park High School