Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
Generic

Michael Chambers

Silver Spring,MD

Summary

Detail-oriented football player and student with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Compassionate with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating safe, supportive environment for all participants.

Overview

3
3
years of professional experience

Work History

Concierge

NVT Staffing
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Created welcoming and comfortable environment for guests.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.

Overnight Desk Clerk

Frostburg
  • Maintained clean, tidy and sanitized common areas for personnel and guests.
  • Checked in and out designated equipment, keys and supplies.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Produce Stock Clerk

Giant Grocery
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Sorted and packaged produce items to prepare for shipments.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Checked for outdated and overripe grocery items and removed from inventory.

Conservation Job Corps

Germantown
  • Used hand saws and power equipment to remove unwanted and diseased trees.
  • Protected vegetation from harm by insects, fungi or diseases through physical and chemical approaches.
  • Supported fire prevention and suppression goals by building fire breaks and eliminating hazardous brush.
  • Monitored public forest areas for safety and to make sure users were adhering to guidelines.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Tutor

Excel Beyond The Bell
09.2018 - 05.2020
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.

Intern Assistant

Department Of Permitting Services
05.2017 - 08.2017
  • Sorted, organized, and maintained files.
  • Answered and transferred incoming telephone calls, taking messages for various staff members.
  • Provided clerical support, addressing routine, and special requirements.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Reviewed and evaluated various construction codes, zoning rules and regulatory needs.

Education

Bachelor of Science - Psychology

Frostburg State University
01.2023

Skills

  • Quality Assurance
  • Customer Service
  • Administrative Support
  • Community Relations
  • Training and Mentoring
  • Transportation Coordination
  • Guest Relations

Extracurricular Activities

Frostburg State Football Team, 2019, Present

Timeline

Tutor

Excel Beyond The Bell
09.2018 - 05.2020

Intern Assistant

Department Of Permitting Services
05.2017 - 08.2017

Concierge

NVT Staffing

Overnight Desk Clerk

Frostburg

Produce Stock Clerk

Giant Grocery

Conservation Job Corps

Germantown

Bachelor of Science - Psychology

Frostburg State University

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Michael Chambers