Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael Chapman

Moreno Valley,California

Summary

To obtain a position with stability and growth potential in a business-oriented atmosphere which will challenge my creative skills and present opportunities for advancement.

Overview

17
17
years of professional experience

Work History

Dispatch Manager

DC Logistics
Jurupa Valley, CA
07.2008 - 10.2023
  • Responsible for overseeing the day-to-day operations of the transportation and logistics department.
  • Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
  • Resolved customer complaints regarding late or incomplete deliveries by working with teams to find solutions.
  • Successfully work with a diverse group of coworkers to accomplish goals.
  • Maintained weekly and vacation scheduling of labor and equipment needs.
  • Conducted weekly meetings with staff to discuss current issues or changes in policy or procedure.
  • Served as primary contact for external vendors providing transportation services.

Owner Operator

Cover All Transportation
Moreno Valley, CA
08.2006 - 06.2008
  • Consistently monitored traffic conditions and adjusted route accordingly.
  • Delivered customer orders to places of business and private homes within established time frames.
  • Provided service and attention to customers when face-to-face and through phone conversations.

Education

Skills

  • Monitoring Field Personnel
  • Microsoft Office
  • Service Planning and Adjustment
  • Customer Communication

References

References available upon request.

Timeline

Dispatch Manager

DC Logistics
07.2008 - 10.2023

Owner Operator

Cover All Transportation
08.2006 - 06.2008

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Michael Chapman