Michael Charles
Bridgeville,PA
Summary
To seek and maintain an internship that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Auntie Anne's Pretzels/Cinnabon
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Simcoach Games Apprenticeship
Simcoach Games
06.2022 - 07.2022
- Worked under guidance of experienced professionals to learn game development skills and techniques.
- Learned to use unity game engine as well C#.
- Worked with others to develop 2 games by the end of the apprenticeship
Education
Cybersecurity Analytics And Operations
Pennsylvania State University
University Park, PA05.2026
Skills
- C#
- Java
- Python
- MySQL
- Unix
- Microsoft Office
- Teamwork
- Leadership
- Communication
- Problem solving
- Plan Projects
- Task Delegation
- Programmable Logic Control Systems
- Kali Linux
Associations
- IST Diplomat
- Bunton Waller Scholar
- Rusenko Scholar
Timeline
Shift Leader
Auntie Anne's Pretzels/Cinnabon
01.2023 - Current
Simcoach Games Apprenticeship
Simcoach Games
06.2022 - 07.2022
Cybersecurity Analytics And Operations
Pennsylvania State University