Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Chatmon

Lake City

Summary

Dynamic Assistant Store Manager at McDonald's with a proven track record in enhancing sales through strategic merchandising and effective inventory control. Skilled in problem-solving and customer engagement, I successfully implemented operational improvements that boosted store performance and fostered a collaborative team environment.

Overview

2022
2022
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

McDonald's
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Table Busser

Harry’s
06.2020 - 11.2021
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Displayed strong multitasking abilities, handling multiple responsibilities simultaneously while remaining focused on priorities.
  • Adhered to restaurant policies and procedures, upholding high standards of professionalism at all times.

Education

Associate Of Arts -

Florida Gateway College
Lake City, FL

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Store organization
  • Time management
  • Customer relations
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • POS systems
  • POS systems operations
  • Hiring and training
  • Employee scheduling
  • Staff management
  • Mentoring and coaching
  • Goals and performance
  • Display setup
  • Loss prevention
  • Sales growth
  • Issue resolution
  • Staff scheduling
  • Stock rotations
  • Order management
  • Inventory counting
  • Shift scheduling
  • Business development
  • Incident reports
  • Assignment delegation
  • Operations oversight
  • Operations

Certification

I am serve safe certified, I also have many certificates for shift leadership and many others.

I also have many manager of the month certificates.

Timeline

Table Busser

Harry’s
06.2020 - 11.2021

Assistant Store Manager

McDonald's

Associate Of Arts -

Florida Gateway College

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Michael Chatmon