Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Michael Chavez

Los Angeles,CA

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Detail-oriented professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Apt at maintaining relationships with customers and clients based on trust, loyalty and skilled service. Insightful seller with knowledge of data analysis, inventory management and shipment processing. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Merchandiser/Sales

Reyes Beverage Group
San Bernardino, CA
06.2022 - 12.2023
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Interacted with guests in friendly and knowledgeable way.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Warehouse Selector/Forklift Operator

Reyes Beverage Group
Santa Fe Springs, CA
10.2021 - 06.2022
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Used scanners to quickly locate and track items in warehouse.
  • Operated pallet jacks to safely transport goods from warehouse to shipping area.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Senior Color Tech

Dunn Edwards
Rosemead, CA
09.2020 - 06.2021
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
  • Responsible for all of the successful production room audits.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Implemented improved training procedures to better develop new personnel.
  • Safely and efficiently finished maintenance and repairs while supporting team members with tasks.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

UPS Preloader

UPS
Baldwin Park, CA
10.2019 - 02.2020
  • Processed customs duties and fees quickly to release international shipments.
  • Unloaded, picked, staged and loaded products for shipping.
  • Operated UPS shipping system efficiently and accurately.
  • Resolved service issues in a timely manner, including coordinating and processing returns.
  • Oversaw warehousing and storage practices and housekeeping.
  • Worked at a rapid pace to meet tight deadlines.
  • Removed pallets, freezer boxes and damaged products from returning trailers.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
  • Loaded and unloaded 4-5 trailers each day.
  • Handled merchandise in accordance with product handling standards.
  • Reported any errors found on delivery documents to supervisor.
  • Operated manual and mechanical equipment in a safe and efficient manner.
  • Loaded and unloaded merchandise at stores and vendor locations.

Education

High school diploma -

Woodrow Wilson Senior High School
06.2019

Skills

  • Merchandising
  • Load & Unload using a Pallet Jack
  • Quality Inspection
  • Preparing Boxes
  • Handheld Scanners
  • Materials Inspection
  • Order Picking
  • Verifying Shipments
  • Order Processing
  • Customer Service
  • MS Office

Languages

English, Fluent Spanish, Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Merchandiser/Sales

Reyes Beverage Group
06.2022 - 12.2023

Warehouse Selector/Forklift Operator

Reyes Beverage Group
10.2021 - 06.2022

Senior Color Tech

Dunn Edwards
09.2020 - 06.2021

UPS Preloader

UPS
10.2019 - 02.2020

High school diploma -

Woodrow Wilson Senior High School

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Michael Chavez