Michael Cheek
Jackson,GA
Summary
Orderly Plumber possessing certification in drain cleaning and plumbing. Proficient in drainage system repair and custom plumbing systems. Focused and competent professional with over 5 years of experience in installing and replacing pvc water supply lines. In-depth knowledge of sewer machines and water jet operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
9
9
years of professional experience
Work History
Sprinkler Pipe Fitter
Patriot Fire
06.2023 - 11.2023
- Supported continued professional growth within the team by sharing knowledge about industry trends, new products, and innovative techniques.
- Maintained detailed records to track service history, repairs completed, and future maintenance needs for each client''s system.
- Managed emergency service calls with professionalism and efficiency, providing prompt assistance to clients experiencing sprinkler system failures or malfunctions.
- Safeguarded property from water damage during system installations or repairs by employing careful techniques that minimized disruption to surrounding areas.
- Ensured compliance with local building codes and fire regulations through meticulous installation of new sprinkler systems.
- Boosted customer satisfaction rates by delivering high-quality workmanship in all aspects of sprinkler system installation and repair.
Sewer Technician
Creative Multicare
02.2018 - 03.2023
- Promoted healthy workplace culture through active participation in training sessions, safety meetings, and team-building events.
- Streamlined communication within the team using digital devices to report findings, coordinate tasks, and expedite repairs when necessary.
- Provided thorough documentation of work completed, including photographs, measurements, and detailed descriptions of performed tasks for accurate record-keeping purposes.
- Continuously expanded knowledge base regarding industry best practices and emerging technologies through ongoing professional development opportunities.
- Maintained a safe working environment during sewer operations by adhering to safety protocols and guidelines.
- Reduced blockages in the sewer system by performing routine cleaning and removing debris from pipelines.
- Utilized specialized equipment effectively for comprehensive analysis of underground piping structures, facilitating more informed decision-making processes regarding system management strategies.
Customer Service Cashier
GameStop
04.2015 - 01.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Ola High School
Mcdonough, GA05.2013
Skills
- Pump Installation
- Threaded pipe assembly
- Job Site Cleanup
- Power Tools Operation
- Heavy Lifting
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Drain Cleaning
- Backflow Prevention
- Sewer Repair
- Plumbing knowledge
Timeline
Sprinkler Pipe Fitter
Patriot Fire
06.2023 - 11.2023
Sewer Technician
Creative Multicare
02.2018 - 03.2023
Customer Service Cashier
GameStop
04.2015 - 01.2018
High School Diploma -
Ola High School