Michael Chiapperino
Hoboken,NJ
Summary
Enterprise Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Development Representative
Elastic
07.2023 - Current
- Achieved 116% of pipeline quota attainment.
- Led renewal with Mount Sinai, expanding it by $130K, from $21,168 to $154,300 and displacing Nero, the competitor.
- Collaborated with RVP and Solution Architects in an AE capacity to ensure continuity in territory management after an AE's departure, generating $1,836,000 in pipeline.
- Increased revenue by MUFG by increasing their renewal from $23,400 to a $571,392 opportunity, forecasted to close by the end of FY25 Q2.
- Selected as 1 of 5 members of Global SDR Council, contributing to strategic SDR initiatives and best practices.
- Mentored new SDRs, providing guidance and support to enhance team performance and development.
- Go-to leader within the organization for expert advice and insights on SDR processes and strategies.
Lead Teacher
Success Academy
07.2021 - 07.2023
- Prepared and presented lectures for over 250 students taking AP Physics and Engineering courses to provide knowledge necessary for careers in scientific fields
Substitute Teacher
Tappan Zee High School
10.2020 - 06.2021
- Leave Replacement for Living Environment teacher instructing students in a hybrid environment
Account Executive
Atlantic Tomorrow’s Office
10.2019 - 04.2020
- Provided business technology products and services to control costs, improve productivity & secure data to businesses
- Met 120% of quota during 6 month ramp period
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Leveraged CRM to collect, organize and manage sales data and customer information
Education
Bachelor of Science - Exercise Science And Kinesiology
University of Scranton – Panuska College of Professional Studies
Scranton, PA 08.2015 - 05.2019
Timeline
Sales Development Representative
Elastic
07.2023 - Current
Lead Teacher
Success Academy
07.2021 - 07.2023
Substitute Teacher
Tappan Zee High School
10.2020 - 06.2021
Account Executive
Atlantic Tomorrow’s Office
10.2019 - 04.2020
Bachelor of Science - Exercise Science And Kinesiology
University of Scranton – Panuska College of Professional Studies
08.2015 - 05.2019
Similar Profiles
Chris SorrellsChris Sorrells
Account Executive at ElasticAccount Executive at Elastic
Gilson GuimarãesGilson Guimarães
Associate Support Engineer at ElasticAssociate Support Engineer at Elastic
Tiziana De CinqueTiziana De Cinque
Partner Manager Emerging Markets at ElasticPartner Manager Emerging Markets at Elastic
Claire M. McCarthyClaire M. McCarthy
Outbound Sales Development Representative at ElasticOutbound Sales Development Representative at Elastic
Dan WilliamsDan Williams
Senior Financial Analyst at TAWLAW LLC Real Estate Investment TrustSenior Financial Analyst at TAWLAW LLC Real Estate Investment Trust