Michael Chin
Alexandria,VA
Summary
Proven leader and efficient organizer, adept at enhancing operational efficiency and reducing package damage rates by over 20% at FedEx through meticulous handling and safety adherence. At Walgreens and Rite Aid, excelled in managing store operations and fostering team collaboration, significantly improving customer satisfaction and store environment. Skilled in inventory control and fostering positive workplace dynamics.
Overview
19
19
years of professional experience
Work History
Package Handler
FedEx
Lorton, VA
08.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Assistant Manager
Walgreens
Alexandria,va
09.2018 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Manager
Rite Aid
Alexandria, VA
05.2005 - 08.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma - General Studies
TC WILLIAM HIGH SCHOOL
Alexandria, VA01.1976
Skills
Scan and load trucks
Scan every pack of freight’s thoroughly
Move fast and efficient eliminating freight’s jammed on belt
Inbound freight before sort begin
Follow all FedEx safety guidelines
Palletizing freight’s by guidelines
Stage (IC ) Incompatible freight within safety guide lines
Follow safety lifting procedures
Follow team lift protocol
Kept Egress clear at all times
Follow conveyor operation procedures
Follow safety on trailers flap’s
Assist co- workers by support load and scan
Do stretching exercises for better mobility during sort time
Timeline
Package Handler
FedEx
08.2022 - Current
Assistant Manager
Walgreens
09.2018 - 08.2022
Store Manager
Rite Aid
05.2005 - 08.2018
High School Diploma - General Studies
TC WILLIAM HIGH SCHOOL