MICHAEL CHOBAK
Las Vegas
Summary
Dynamic Insurance Account Manager with a proven track record at All Nevada Insurance, excelling in client relations and sales management. Expert in policy analysis and data reporting, I fostered strong vendor partnerships and led a sales team to consistently meet targets, enhancing customer satisfaction and loyalty through effective communication and strategic problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Account Manager
All nevada Insurance DBA DW&MC CONSULTING LLC
Las Vegas
10.2021 - Current
- Coordinated activities between departments within the organization.
- Established and maintained effective working relationships with vendors.
- Developed relationships with clients to ensure satisfaction and loyalty.
- Maintained accurate records of client accounts and policy information.
- Managed team of sales agents in the field to meet monthly targets.
- Reviewed existing policies to determine if changes were necessary.
- Resolved customer complaints regarding coverage or service issues.
- Prepared detailed reports for upper management on account performance metrics.
- Assisted with customer requests and answered questions to improve satisfaction.
Sports Team Manager
RJ37 OFFROAD
San Bernardino
05.2016 - 12.2021
- Developed strategies for improving team performance.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Directed athletic marketing and promotion efforts, increasing visibility and community support.
- Fostered a culture of teamwork, sportsmanship, and academic excellence among athletes and coaches.
- Assigned tasks and work hours to staff.
- Calculated and recorded department expenses and revenue.
- Managed logistics related to uniforms, equipment supplies and other resources required by the team.
- Stored and retrieved vehicles, radios and ride components.
- Managed program's budget, including coach salaries and pay rates.
- Trained workers in company procedures or policies.
- Managed all travel and transportation arrangements to help athletes participate in away games and out-of-state tournaments.
- Negotiated contracts with sponsors and vendors as needed by the sports team.
Owner/Operator Truck Driver
Performance Transportation Services
LAS VEGAS
03.2015 - 03.2020
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Processed shipment documents neatly and efficiently for each load.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Communicated with customers regarding delivery times and location details.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Education
High School Diploma -
Chatsworth High School
Chatsworth, CA06-2001
Skills
- Account management
- Customer service
- Policy analysis
- Data reporting
- Risk assessment
- Sales management
- Team leadership
- Client relations
- Vendor management
- Team management
Certification
Insurance license
Affiliations
Offroad racing
Boating
Bike riding.
Timeline
Insurance Account Manager
All nevada Insurance DBA DW&MC CONSULTING LLC
10.2021 - Current
Sports Team Manager
RJ37 OFFROAD
05.2016 - 12.2021
Owner/Operator Truck Driver
Performance Transportation Services
03.2015 - 03.2020
High School Diploma -
Chatsworth High School
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