Michael C. Holland
Summary
Detail-oriented professional with strong skills in crowd management and security protocols. Proven ability to enhance guest experiences while ensuring safety and compliance during events.
Overview
12
12
years of professional experience
Work History
Security Guard
CSC Security
Los Angeles
07.2025 - Current
- Managed crowd control during events to ensure safety and security.
- Monitored guest access at entry points to maintain security protocols.
- Engaged with guests to provide information and enhance their experience.
- Reported incidents promptly to supervisors for appropriate action and follow-up.
Managing Broker/Owner
The Real Estate Pros
Seattle
11.2017 - 05.2022
- Oversaw a team of agents, ensuring compliance with real estate regulations.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Managed property listings using industry-specific software tools.
- Ensured compliance with local, state, and federal regulations.
Technology Coordinator/Compliance Director
Ben Kinney Brokerages
Greater Seattle Area
10.2015 - 11.2021
- Coordinated technology training sessions for staff across multiple offices.
- Developed user guides and documentation for new technology implementations.
- Collaborated with real estate teams to identify technology needs and solutions.
- Evaluated new tools to improve operational efficiency within the brokerage firm.
Managing Broker
The Union Group
Greater Seattle Area
10.2013 - 11.2017
- Led real estate teams to ensure compliance with industry regulations.
- Managed client relationships, providing expert advice on market trends and property values.
- Oversaw contract negotiations, ensuring favorable terms for clients and stakeholders.
- Trained and mentored junior brokers to improve sales techniques and customer service skills.
Education
Bachelor of Science - Management Entrepreneurship
Murray State University
Murray, KY12.2012
Marine Corps Security Guard Certification - Embassy Security
Marine Security Guard
Quantico, VA11-2006
Advanced Electronics Ground Radio Repair - Ground Radio Motorola Electronics Repair
United States Marine Corps
Twentynine Palms, CA09.2004
High School Diploma -
Camden Central High School
Camden, TN01.2003
Skills
- Security protocols
- Staff management
- Team collaboration
- Attention to detail
- First aid and CPR certified
- Security guard license
- Crowd management
- Team leadership
- Conflict resolution
- Problem solving
- Effective communication
- Time management
- Decision making
- Customer relationship management
- Compliance oversight
- Access control
Languages
English
Timeline
Security Guard
CSC Security
07.2025 - Current
Managing Broker/Owner
The Real Estate Pros
11.2017 - 05.2022
Technology Coordinator/Compliance Director
Ben Kinney Brokerages
10.2015 - 11.2021
Managing Broker
The Union Group
10.2013 - 11.2017
Bachelor of Science - Management Entrepreneurship
Murray State University
Marine Corps Security Guard Certification - Embassy Security
Marine Security Guard
Advanced Electronics Ground Radio Repair - Ground Radio Motorola Electronics Repair
United States Marine Corps
High School Diploma -
Camden Central High School