Kimberly Christenberry
Logistics Manager
Rocky Mount,NC
Summary
Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in customer service. Dedicated Logistics Manager contributing solutions for customers and drivers. Offers a successful career history comprising more than 20 years in the transportation industry.
Overview
25
25
years of professional experience
Work History
LogisticsManager
Barnes Transportation Services
Wilson, NC
11.2003 - Current
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Developed and implemented web-based tracking systems for improved monitoring.
- Kept corporate departments and customers updated on critical shipments.
Dispatcher
RD Biggs
Wilson, NC
01.2021 - 11.2021
- Improved delivery efficiency by optimizing routes and adhering to strict schedules.
- Enhanced customer satisfaction by providing friendly,
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
No Degree - Business
High School Diploma -
Skills
- Shipping and Receiving Understanding
- Safety Techniques
- Customer Relations
- Microsoft Word
- Microsoft PowerPoint
- Sales Expertise
- Resolving Shipping and Delivery Problems
- Shipment Coordination
- Materials Movement
- Fleet Dispatching
- Delivery Issues Resolution
- Recordkeeping Accuracy
- Loading and Shipping Schedules
- Driving and Transportation
Accomplishments
- Supervised team of 12 staff members in the office
- Handle all of the Eastern North Carolina Customers
- Handled all local and over the road dispatches and drivers
- I have knowledge of major shipping facilities and requirements in North Carolina.
- Handling cross-docks warehousing
- New business requirements for new bids
- Trailer pools
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Timeline
Dispatcher - RD Biggs
01.2021 - 11.2021
LogisticsManager - Barnes Transportation Services
11.2003 - Current
Edgecombe Community College - No Degree, Business
Southwest Edg - High School Diploma,
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