Kimberly Christenberry

Logistics Manager

Rocky Mount,NC

Summary

Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in customer service. Dedicated Logistics Manager contributing solutions for customers and drivers. Offers a successful career history comprising more than 20 years in the transportation industry.

Overview

years of professional experience

Work History

LogisticsManager

Barnes Transportation Services

Wilson, NC

11.2003 - Current

Improved on-time delivery rates by optimizing transportation routes and scheduling.
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
Developed and implemented web-based tracking systems for improved monitoring.
Kept corporate departments and customers updated on critical shipments.

Dispatcher

RD Biggs

Wilson, NC

01.2021 - 11.2021

Improved delivery efficiency by optimizing routes and adhering to strict schedules.
Enhanced customer satisfaction by providing friendly,
Improved billing accuracy by implementing a streamlined invoicing process.
Enhanced customer satisfaction with timely and accurate invoice generation.
Communicated regularly with dispatcher to provide updates on delivery times.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

No Degree - Business

Edgecombe Community College, Tarboro, NC

High School Diploma -

Southwest Edg, Pinetops

Skills

Shipping and Receiving Understanding
Safety Techniques
Customer Relations
Microsoft Word
Microsoft PowerPoint
Sales Expertise
Resolving Shipping and Delivery Problems

Shipment Coordination
Materials Movement
Fleet Dispatching
Delivery Issues Resolution
Recordkeeping Accuracy
Loading and Shipping Schedules
Driving and Transportation

Accomplishments

Supervised team of 12 staff members in the office
Handle all of the Eastern North Carolina Customers
Handled all local and over the road dispatches and drivers
I have knowledge of major shipping facilities and requirements in North Carolina.
Handling cross-docks warehousing
New business requirements for new bids
Trailer pools
Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Timeline

Dispatcher - RD Biggs

01.2021 - 11.2021

LogisticsManager - Barnes Transportation Services

11.2003 - Current

Edgecombe Community College - No Degree, Business

Southwest Edg - High School Diploma,