Kimberly Christenberry

Oversee and coordinate daily operations managing 77 drivers and staff
in the Wilson terminal
● Recruit, train, interview incoming drivers
Developed and implemented cost-effective strategies for vehicle
utilization and route planning.
● Manage customer relationships, negotiating contracts.
● Coordinate logistics for timely delivery of goods, enhancing
Collaborated with other departments for seamless coordination of
logistics operations.
Maintained accurate records of driver hours, ensuring compliance with
DOT regulations and minimizing risk exposure for the company.
● Support the maintenance shop with up coming issues.
Communicate with the drivers daily about miles, revenue, along with
safety.
● Handle all cross docks, LTL shipments
● Responsible for all customers in North Carolina

• Improved on-time delivery rates by optimizing transportation routes and scheduling.
• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
• Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
• Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
• Developed and implemented web-based tracking systems for improved monitoring.
• Kept corporate departments and customers updated on critical shipments.

• Improved delivery efficiency by optimizing routes and adhering to strict schedules.
• Enhanced customer satisfaction by providing friendly,
• Improved billing accuracy by implementing a streamlined invoicing process.
• Enhanced customer satisfaction with timely and accurate invoice generation.
• Communicated regularly with dispatcher to provide updates on delivery times.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.