Michael Christensen
Victoria,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Ambitious Management Trainee with customer-focused approach and strong desire to learn all aspects of industry. Talented leader, communicator and conflict manager with good multitasking and organizational skills. Proficient and. Motivated Management Trainee eager to learn all aspects of Resteraunt Managment
business while further developing advanced Managment abilities. Dedicated leader, problem-solver and team manager with several years of experience in Food Service. Ambitious Management Trainee with customer-focused approach and strong desire to learn all aspects of Food Service[Industry] industry. Talented leader, communicator and conflict manager with good multitasking and organizational skills. Proficient in [Software] and [Software].r
Overview
2
2
years of professional experience
Work History
managment trainee
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Shouldered management responsibilities during absence of manager.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Monitored employee performance and enacted improvement plans, coordinated disciplinary actions or provided rewards.
- Collaborated in professional team to solve workflow issues.
Lead Prep Cook
Pappadeaux Seafood Resteraunt
Beaumont, TX
07.2021 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Trained and assisted new kitchen staff members.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Cook Shift Leader/Oyster Shucker
Pappadeaux Seafood Resteraunt
Austin , TX
01.2020 - 02.2021
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Developed and cooked memorable dishes that brought new customers into establishment.
Education
Associate of Science - Cooking
Texas A&M Culinary Arts
College Station, TX07.2012
Associate of Applied Science - Hortaculture
Cheneer Business Collage
Mineral Wells, TX02.1997
Associate of Science - Data Processing
Coastal Bend Collage
Beeville, TX04.1995
Skills
- Customer Relations
- Staffing requirements
- Operations oversight
- Business projections
- Operations support
- Financial administration
Languages
Spanish
Professional Working
Timeline
Lead Prep Cook
Pappadeaux Seafood Resteraunt
07.2021 - Current
Cook Shift Leader/Oyster Shucker
Pappadeaux Seafood Resteraunt
01.2020 - 02.2021
managment trainee
Associate of Science - Cooking
Texas A&M Culinary Arts
Associate of Applied Science - Hortaculture
Cheneer Business Collage
Associate of Science - Data Processing
Coastal Bend Collage
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
Alejandra LugoAlejandra Lugo
Deli Person at H-E-BDeli Person at H-E-B