Michael Christopher
Litchfield
Summary
Dynamic individual with hands-on experience in Service Electric and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Electrical Apprentice
Sanford Temperature Control
11.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Electrical Apprentice
Bisesti Electric & Alarm
10.2017 - 11.2023
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
Locksmith
Locks and Keys
07.2015 - 10.2016
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Used key cutting machines to duplicate or cut new keys.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
- Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
Education
High School Diploma -
Northeast Metropolitan Regional Vocational
Wakefield, MA07-2018
Skills
- Electrical installation
- Circuit troubleshooting
- Power tool operation
- Wiring techniques
- Customer service
- Safety protocols
- Conflict resolution
- Team collaboration
- Time management
- Inventory management
- Problem solving
- Hands-on training
- Safety awareness
- Heavy lifting
- Troubleshooting skills
- Electrical experience
- Hand and power tools
- OSHA standards
- Diagnostics and troubleshooting
- Sales techniques
- Effective communication
Certification
- Osha 10
Languages
English
Native or Bilingual
Timeline
Electrical Apprentice
Sanford Temperature Control
11.2023 - Current
Electrical Apprentice
Bisesti Electric & Alarm
10.2017 - 11.2023
Locksmith
Locks and Keys
07.2015 - 10.2016
High School Diploma -
Northeast Metropolitan Regional Vocational
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