IT Asset Management Team lead with seven plus years of logistic processes. Disciplined to work in a high-demand environment and applied problem-solving skills in professional settings. Capable of planning and managing multiple projects. Skilled at researching information in databases and investigating solutions. Experienced in both working independently without supervision and also collaborating with others. Highly organized and self-motivated. Open to learning new skills and crafts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Asset Management Team Lead
GDIT-Administrative Office of the US Courts
Washington, DC
05.2022 - Current
Led the IT Asset Management Team responsible for all inventory and logistic processes for the Department of Technology Services
Responsible for inventory of 3000 + accountable assets and 5000 + non-accountable assets of the Administrative Office of the US Courts
Assigned duties to team members and instructed them based on the priority of the project
Attended meetings with senior management and other team leads to act as the representatives for Asset Management team
Worked with senior management to draft project plans and identified the role of IT Asset Management team in the project (such as office tech refresh)
Reviewed department's standard operating procedures and work instructions to verify all processes up to date and adhere to government policies
Trained new employees with the IT asset management team's responsibilities and role in the organization
Communicated the needs and requests of IT Asset Management team to appropriate channels to accomplish the team's goals
Worked with Disposal Officer and Asset Management Overseer to form plans in regard to IT asset disposal, storage space usage, order delivery, and other logistic-related projects
Communicated with vendors to schedule deliveries and equipment pickup
Worked with out-of-state offices to provide support with their inventory and logistic tasks
Property Administrator Associate
GDIT-Administrative Office of the US Courts
Washington, DC
01.2017 - 03.2022
Part of the asset management team responsible for the inventory of IT equipment and all lifecycle of IT assets
Collected information for the procurement process and created related documents in BMC Remedy and Judiciary Integrated Financial Management System (JIFMS) for acquisition processes
Responsible for receipt and inventory of procured items and verified that the correct order was received
Documented accountable and non-accountable assets using BMC Remedy and Microsoft Office Suite
Reviewed the BMC Remedy and KACE databases for accuracy and updated them with correct information
Created monthly and weekly reports regarding IT assets and financial data using Microsoft Office Suite
In addition, presented the results to department senior staff verbally in meetings and non-verbally via reports
Operated the IT Asset Management team independently for six months while the office was recruiting new team members
Recognized as an essential worker during the COVID-19 pandemic and reported on-site for duties.
Intern
Administrative Office of the US Courts
Washington, DC
06.2016 - 12.2016
Worked for the Department of Technology Services, responsible for procurement of IT equipment and supplies for the local and out-of-state judicial offices
Assisted the supervisor with financial and administrative duties for the branch, such as processing procurement documents in JIFMS and eFin Lotus Notes
Reviewed the purchase card orders and verified that all invoices reflect the accurate amount
Communicated with vendors for quotes and invoices
Aided asset management team with inventory shipments and organization of IT equipment
Intern
Law Office of Paul Strauss and Associates
Washington, DC
05.2015 - 07.2015
Investigated and prepared legal documents for attorneys before court hearings
Drafted and edited legal letters and emails to clients
Translated letters and emails in Korean for Korean-speaking clients
Assisted with the organization of documents from clients, courts, and law firms
Also, assisted in archiving documents digitally on office-shared drives
Operated the office front desk while answering office phone and greeting visitors and clients
Participated in client meetings to assist attorneys with case details and drafted meeting notes for records
Attended various court hearings at D.C Courts-Landlord and Tenant Branch and Alcoholic Beverage Regulation Administration (ABRA).
Education
Bachelor of Arts, Law & Society and Psychology -
American University
Washington, DC
05.2017
Certification
Employee Recognition Hero Award, 12/01/19, General Dynamics IT, Washington, DC
ITIL Foundation Certificate in IT Service Management: ITIL v4, 07/01/19, Axelos, Washington, DC
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC