Michael Chung
Arlington,VA
Summary
IT Asset Management Team lead with seven plus years of logistic processes. Disciplined to work in a high-demand environment and applied problem-solving skills in professional settings. Capable of planning and managing multiple projects. Skilled at researching information in databases and investigating solutions. Experienced in both working independently without supervision and also collaborating with others. Highly organized and self-motivated. Open to learning new skills and crafts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Asset Management Team Lead
GDIT-Administrative Office of the US Courts
05.2022 - Current
- Led the IT Asset Management Team responsible for all inventory and logistic processes for the Department of Technology Services
- Responsible for inventory of 3000 + accountable assets and 5000 + non-accountable assets of the Administrative Office of the US Courts
- Assigned duties to team members and instructed them based on the priority of the project
- Attended meetings with senior management and other team leads to act as the representatives for Asset Management team
- Worked with senior management to draft project plans and identified the role of IT Asset Management team in the project (such as office tech refresh)
- Reviewed department's standard operating procedures and work instructions to verify all processes up to date and adhere to government policies
- Trained new employees with the IT asset management team's responsibilities and role in the organization
- Communicated the needs and requests of IT Asset Management team to appropriate channels to accomplish the team's goals
- Worked with Disposal Officer and Asset Management Overseer to form plans in regard to IT asset disposal, storage space usage, order delivery, and other logistic-related projects
- Communicated with vendors to schedule deliveries and equipment pickup
- Worked with out-of-state offices to provide support with their inventory and logistic tasks
Property Administrator Associate
GDIT-Administrative Office of the US Courts
01.2017 - 03.2022
- Part of the asset management team responsible for the inventory of IT equipment and all lifecycle of IT assets
- Collected information for the procurement process and created related documents in BMC Remedy and Judiciary Integrated Financial Management System (JIFMS) for acquisition processes
- Responsible for receipt and inventory of procured items and verified that the correct order was received
- Documented accountable and non-accountable assets using BMC Remedy and Microsoft Office Suite
- Reviewed the BMC Remedy and KACE databases for accuracy and updated them with correct information
- Created monthly and weekly reports regarding IT assets and financial data using Microsoft Office Suite
- In addition, presented the results to department senior staff verbally in meetings and non-verbally via reports
- Operated the IT Asset Management team independently for six months while the office was recruiting new team members
- Recognized as an essential worker during the COVID-19 pandemic and reported on-site for duties.
Intern
Administrative Office of the US Courts
06.2016 - 12.2016
- Worked for the Department of Technology Services, responsible for procurement of IT equipment and supplies for the local and out-of-state judicial offices
- Assisted the supervisor with financial and administrative duties for the branch, such as processing procurement documents in JIFMS and eFin Lotus Notes
- Reviewed the purchase card orders and verified that all invoices reflect the accurate amount
- Communicated with vendors for quotes and invoices
- Aided asset management team with inventory shipments and organization of IT equipment
Intern
Law Office of Paul Strauss and Associates
05.2015 - 07.2015
- Investigated and prepared legal documents for attorneys before court hearings
- Drafted and edited legal letters and emails to clients
- Translated letters and emails in Korean for Korean-speaking clients
- Assisted with the organization of documents from clients, courts, and law firms
- Also, assisted in archiving documents digitally on office-shared drives
- Operated the office front desk while answering office phone and greeting visitors and clients
- Participated in client meetings to assist attorneys with case details and drafted meeting notes for records
- Attended various court hearings at D.C Courts-Landlord and Tenant Branch and Alcoholic Beverage Regulation Administration (ABRA).
Education
Bachelor of Arts, Law & Society and Psychology -
American University
Washington, DC05.2017
Certification
- Employee Recognition Hero Award, 12/01/19, General Dynamics IT, Washington, DC
- ITIL Foundation Certificate in IT Service Management: ITIL v4, 07/01/19, Axelos, Washington, DC
Timeline
IT Asset Management Team Lead
GDIT-Administrative Office of the US Courts
05.2022 - Current
Property Administrator Associate
GDIT-Administrative Office of the US Courts
01.2017 - 03.2022
Intern
Administrative Office of the US Courts
06.2016 - 12.2016
Intern
Law Office of Paul Strauss and Associates
05.2015 - 07.2015
- Employee Recognition Hero Award, 12/01/19, General Dynamics IT, Washington, DC
- ITIL Foundation Certificate in IT Service Management: ITIL v4, 07/01/19, Axelos, Washington, DC
Bachelor of Arts, Law & Society and Psychology -
American University
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