Michael Churchill
Gloucester,VA
Summary
Reliable and punctual delivery driver with a proven track record in efficient route planning, timely deliveries, and exceptional customer service. Maintains professionalism and a friendly demeanor in every client interaction while consistently working with efficiency and attention to detail. Skilled in using Garmin and phone GPS navigation systems to optimize routes and ensure timely arrivals. Equipped with strong problem-solving skills, excellent communication, and a proactive attitude, committed to supporting team goals and organizational success. Highly organized and dependable, capable of managing multiple priorities with a positive mindset. Experienced in vehicle inspection and maintenance to ensure safety and extend vehicle longevity. Eager to take on additional responsibilities and new challenges to drive continuous improvement and operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Representative Driver
Lincare Home Oxygen And Respiratory Systems
08.2016 - 10.2024
- Manager - Doug Harlow - Office number 540-899-5521
- Responded to customer concerns with friendly, knowledgeable service, resolving issues promptly and effectively
- Provided detailed information on company products and services while identifying and capitalizing on upselling opportunities
- Oversaw warehouse supply and replenishment ordering through the AS400 system
- Managed logistics for delivery routes and drivers; dispatched orders to driver tablets and created customer orders as needed
- Serviced thousands of customers across Hampton Roads, the Middle Peninsula, Northern Neck, Fredericksburg, and surrounding areas; well-acquainted with Middle Peninsula communities
- Planned daily delivery routes for maximum efficiency and loaded trucks with oxygen tanks, concentrators, and other essential respiratory supplies
OTR Truck Driver
Earl L. Henderson Trucking
10.2015 - 03.2016
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Communicated with company dispatchers to alert of any issues or delays.
- Organized accurate and compliant shipping paperwork and financial records to avoid errors.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Made sure that deliveries were on time for scheduled appointments.
- Charted out upcoming routes with GPS technology and maps.
Overnight Stocker
Walmart
02.2015 - 09.2016
- Unloaded trucks, sorted merchandise, set up displays, and organized store shelves
- Maintained a safe work environment by keeping work areas clean and orderly
- Assisted customers with inquiries and helped locate specific merchandise
- Managed and organized overstock items in the back room for efficient inventory control
- Ensured all merchandise was properly placed with accurate pricing
- Delivered excellent presentation and maintained the quality of merchandise
- Supported overall store upkeep to provide customers with a safe and pleasant shopping experience
Crew Member
McDonald's
05.2013 - 04.2015
- Greeted customers, took orders, and prepared and bagged orders accurately and efficiently
- Followed food safety protocols while cooking and preparing orders
- Maintained speed and efficiency when assembling orders at the table
- Assisted team members during high workload periods to ensure smooth operations
- Trained and supported new crew members to help them adapt quickly
- Recognized as Crew Member of the Month for outstanding customer service and order proficiency
Loader/Unloader
Walmart
08.2010 - 12.2010
- Loaded and unloaded trucks accurately according to orders
- Stacked and loaded trucks quickly and efficiently
- Unloaded freight and assembled pallets following team leader instructions
- Maintained a clean work area and consistently adhered to safety protocols
- Operated equipment such as pallet jacks safely and effectively
- Received recognition from managers for speed and efficiency
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Followed all safety and security protocols to minimize risk of injury.
Line Cook/Prep Cook
Busch Gardens Williamsburg
09.2007 - 10.2007
- Set up workstations with all necessary supplies to efficiently complete orders
- Prepare a variety of orders quickly and accurately while maintaining high quality
- Adhere to all food safety laws and standards to ensure a safe working environment
- Follow proper procedures when handling sharp kitchen utensils and equipment
- Correctly date and store food items in their designated locations
- Take inventory of supplies and replenish stock as needed
- Consistently received praise for fast, efficient, and accurate order fulfillment
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Sales Associate
ExxonMobil
08.2006 - 01.2007
- Stocked and merchandised the entire store to ensure a clean, organized, and customer-friendly environment
- Maintained store cleanliness and followed all safety procedures and guidelines
- Complied with all state laws regarding the sale of tobacco and alcohol
- Kept shelves clean, neat, and fully stocked at all times
- Received, unpacked, and organized new merchandise; regularly managed inventory
- Counted cash drawers and balanced registers at the beginning and end of each shift
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
No Degree - Computer Science
Thomas Nelson Community College
Hampton, VA01.2018
Denbigh High School - undefined
Denbigh High School
Newport News, VA01.2005
Skills
- Commercial driving
- Tractor-trailer driving
- Trip planning
- Customer service
- Defensive driver training
- Pre-trip and Post-trip inspections
- Vehicle inspections
- Dependable and reliable
- Time management skills
- DOT compliance
- Route planning expertise
- Safe driving practices
- Regulatory compliance
- Customer-oriented
- GPS and route planning
- Current CDL Class A license
Certification
Class A CDL
Completed annual J. J. Keller certification through Lincare.
Completed annual Smith System driver certification through Lincare.
Timeline
Service Representative Driver
Lincare Home Oxygen And Respiratory Systems
08.2016 - 10.2024
OTR Truck Driver
Earl L. Henderson Trucking
10.2015 - 03.2016
Overnight Stocker
Walmart
02.2015 - 09.2016
Crew Member
McDonald's
05.2013 - 04.2015
Loader/Unloader
Walmart
08.2010 - 12.2010
Line Cook/Prep Cook
Busch Gardens Williamsburg
09.2007 - 10.2007
Sales Associate
ExxonMobil
08.2006 - 01.2007
Denbigh High School - undefined
Denbigh High School
No Degree - Computer Science
Thomas Nelson Community College
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