Summary
Overview
Work History
Education
Skills
Timeline
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Michael Cirelli

Reno,NV

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Ski Rental Technician

Northstar
Truckee, California
12.2024 - Current
  • Assisted customers with selecting the appropriate ski size, type, and style based on their skill level and desired terrain.
  • Stocked shelves with new inventory of rental items such as skis, snowboards, boots.
  • Resolved customers' complaints regarding products or services.
  • Answered customer inquiries regarding product features and benefits.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.

Barback

Auburn lounge
Danville, California
06.2022 - 03.2024
  • Used POS system to ring up customers and open and close tabs.
  • Filled and served various beverages for customers.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Associate of Arts - Business

Truckee Meadows Community College
Reno, NV

Skills

  • Customer service
  • Inventory management
  • Sales assistance
  • Data entry
  • Point of sale
  • Effective communication
  • Product knowledge
  • Teamwork

Timeline

Ski Rental Technician

Northstar
12.2024 - Current

Barback

Auburn lounge
06.2022 - 03.2024

Associate of Arts - Business

Truckee Meadows Community College

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Michael Cirelli