Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Specific Skills
Timeline
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Michael C. Lacey

Cottonwood,AZ

Summary

Secure a position with a progressive, growing B2B corporation that offers advancement opportunities to commensurate with talent and achievements. Expand and develop new challenging skills in the sales field. Maintain and increase production volume, quality and the integrity of the company.

Experienced project coordinator. Exceptional knowledge of product range, related products, components of products and their application within customer requirements. Accomplished sales professional with an outstanding record of attendance. Successful with increasing sales and volume. Able to work multiple tasks independently. Good listening skills and implementing all instructions given. Confident, effective business communicator and negotiator. Exceptional personality and interpersonal skills. Strategic thinker who adds value to an organization based off past accomplishments. Energetic and highly motivated team leader.

Overview

18
18
years of professional experience

Work History

Maintenance Assistant

Cottonwood Village
07.2024 - Current
  • Maintained safety conditions and standards in facility.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Replaced worn or damaged parts to restore equipment functionality.
  • Performed regular maintenance and repairs on mechanical systems to support continuous operation.
  • Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
  • Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
  • Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.
  • Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
  • Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.

Auto Sales Consultant

Oxendale Auto Center
10.2023 - 07.2024
  • Drove team revenue totals by bringing in top sales numbers.
  • Provided ongoing support to clients after purchase completion, addressing concerns or questions to maintain satisfaction levels.
  • Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
  • Participated in continuous professional development opportunities such as industry seminars or workshops to stay current on automotive trends and technology advancements.

Sales Manager

Defenders ADT
08.2018 - 10.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales & Marketing

ACOSTA
01.2014 - 07.2018
  • Collaborated with marketing teams to create impactful promotional materials for telesales efforts.
  • Established strong relationships with key internal partners including sales, marketing, product management teams to ensure seamless coordination while managing complex cases.
  • Supported store promotions and marketing initiatives to drive sales and increase brand awareness.
  • Increased sales revenue by implementing strategic marketing plans and initiatives.

Sales

Performance Group Auto Dealer Lexus Rivercenter
05.2012 - 12.2013
  • Increased sales by implementing effective sales strategies and building strong customer relationships.
  • Increased sales revenue by implementing effective inside sales strategies and techniques.
  • Set objectives and led sales team to achieve aggressive global sales goals.
  • Boosted sales performance by providing timely and efficient support to the sales team.
  • Collaborated with sales team members to meet monthly targets and achieve consistent sales growth.

Sales/Account Manager

Heidelberg Dist. Co.
01.2007 - 01.2010
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Analyzed and reported on customer activity, business trends and areas of concern.

Sales/Account Manager

BlueStar
01.2007 - 12.2007
  • Company Overview: Distributor of electronic point of sale, data capture equipment and RFID solutions to Value Add Resellers (VAR) for retail, industrial and hospitality applications.
  • Sales responsibilities included analysis of prospects requirements, equipment and/or systems selection, product evaluation/demonstrations of OEM based systems.
  • Administrative duties included establishing finance for new VAR’s, working with accounts payable, accounts receivable, inventory control and planning, purchasing stock products to be released according to roll-out schedule as projected for each individual VAR.
  • Distributor of electronic point of sale, data capture equipment and RFID solutions to Value Add Resellers (VAR) for retail, industrial and hospitality applications.
  • Achievements: Negotiated over $700,000 in net sales a year. Successful with proposals to participate in competitive contract award process for new and renewing clients. Achieved 60 percent success rate in award of business.

Education

Photography and Graphic Design -

Antonelli College
01.2001

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University of Cincinnati
01.1995

High School - undefined

Taft High School
Cincinnati, OH
01.1993

Skills

  • Customer Orientation
  • Interpersonal Effectiveness
  • Creative Problem Solving
  • Business Acumen
  • Expertise in fundamental sales skills
  • Team participation and leadership
  • Identify and pursue new business opportunities
  • Negotiate supply agreements and bids
  • Develop strong relationships with key accounts
  • Detail oriented
  • Written communication skills
  • Oral communication skills
  • Equipment maintenance and repair
  • Vehicle maintenance
  • Preventive Maintenance
  • Safety protocols
  • Equipment testing
  • Emergency response
  • Mechanical aptitude
  • Safety monitoring
  • Facility inspections
  • Hand tools operation
  • Maintenance work orders
  • Willing to learn
  • Critical thinking

Accomplishments

  • Negotiated over $700,000 in net sales a year. Successful with proposals to participate in competitive contract award process for new and renewing clients. Achieved 60 percent success rate in award of business.
  • Completed Epson SD training courses for product knowledge and sales., 2005-11-26
  • Vice President of Community Development for the Madison County Jaycees., 1996-01-01, 1997-01-01
  • Published in Capture Cincinnati 2009 edition. Author Cincinnati Enquirer.
  • Lexus Vehicle Product Knowledge Certification, 2012-01-01

Additional Information

Additional information and many references available upon request.

Specific Skills


  • Customer Orientation
  • Persuasive and Influential
  • Creative Problem Solving
  • Expertise in fundamental sales skills
  • Team participation and leadership
  • Identify and pursue new business opportunities
  • Negotiate supply agreements and bids
  • Develop strong relationships with key accounts across multiple functions and at multiple levels in customer organization.
  • Detail oriented with impressive written and oral communication skills

Timeline

Maintenance Assistant

Cottonwood Village
07.2024 - Current

Auto Sales Consultant

Oxendale Auto Center
10.2023 - 07.2024

Sales Manager

Defenders ADT
08.2018 - 10.2021

Sales & Marketing

ACOSTA
01.2014 - 07.2018

Sales

Performance Group Auto Dealer Lexus Rivercenter
05.2012 - 12.2013

Sales/Account Manager

Heidelberg Dist. Co.
01.2007 - 01.2010

Sales/Account Manager

BlueStar
01.2007 - 12.2007

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University of Cincinnati

High School - undefined

Taft High School

Photography and Graphic Design -

Antonelli College
Michael C. Lacey