Michael Clamp
Hickory Grove,SC
Summary
United States Army Veteran and results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.
Overview
9
9
years of professional experience
Work History
Operations Manager
Viacore Solutions LLC.
Rock Hill, SC
05.2022 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Presented performance and productivity reports to supervisors.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Tracked and replenished inventory to maintain par levels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Built strong operational teams to meet process and production demands.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Formed and sustained strategic relationships with clients.
Production Manager
Viacore Solutions LLC
Rock Hill, SC
09.2021 - 05.2022
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
- Coordinated production requirements with material handling and staffing functions.
- Developed and implemented production schedules to ensure timely completion of projects.
- Coordinated preventive maintenance on existing and new production equipment and performed routine calibration.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Collaborated with leadership to develop production department budget and forecast.
- Directed cost reduction and process improvements to boost workflows and productivity.
- Managed materials to meet production goals and specific customer demands.
- Scheduled staff work assignments, rotations and overtime.
- Oversaw production budget and approved expenditures to direct spending.
Maintenance Technician
Coroplast Tape Company
Rock Hill, SC
02.2019 - 09.2021
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Operated hand and power tools to complete repairs.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Maintained accurate records of all maintenance activities performed.
Fleet Manager
Town of Pineville
Pineville, NC
10.2015 - 02.2019
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Conducted test drives before and after repair services.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Assisted fellow mechanics when necessary, during complex repairs.
- Diagnosed and repaired vehicles during road call situations.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Education
Associate of Science - Criminal Justice
Ashworth College
Norcross, GA12-2011
High School Diploma -
Fort Mill High School
Fort Mill, SCSkills
- Inventory management
- Project management
- Supply chain management
- Quality assurance
- Process improvement
- Data analysis
- Customer service
- Team building
- Employee training
- Production scheduling
- Cross-functional collaboration
- Issue resolution
- Time management
- Inventory control
- Microsoft office suite expert
- Advanced training in SAP, WMS, SYSPRO, AS400, and Oracle NetSuite
- P&L management
- Solutions development
- Building and facility management
- Budgeting and forecasting
- KPI tracking
- Regulatory compliance
- Customer relationship management
- Performance management
- Performance reporting
- Multi-unit operations management
- Onboarding and orientation
- Microsoft office expertise
- Policies and procedures implementation
Accomplishments
- United States Army Veteran
References
References available upon request.
Timeline
Operations Manager
Viacore Solutions LLC.
05.2022 - Current
Production Manager
Viacore Solutions LLC
09.2021 - 05.2022
Maintenance Technician
Coroplast Tape Company
02.2019 - 09.2021
Fleet Manager
Town of Pineville
10.2015 - 02.2019
Associate of Science - Criminal Justice
Ashworth College
High School Diploma -
Fort Mill High School
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