Michael Cline

• Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate necessity for transport.
• Conducted equipment checks to maintain continuous and safe operation.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
• Administered fluid replacement via IV to replace fluid volumes and correct electrolyte imbalances.
• Administered tests and medication to stabilize patients in field.
• Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.

Answered incoming administrative and emergency multi-line phone lines taking pertinent information to dispatch appropriate police, fire or EMS units. This office dispatched for Cooke County Deputies, DPS Troopers for Cooke County and 3 other Law Enforcement Agencies within the county except for Gainesville PD which had their own dispatch. We also dispatched Cooke County EMS for all medical calls within the county including the City of Gainesville and 9 Volunteer Fire Departments. Utilized in house computer system along with NLETS, III, NCIC and TLETS/TCIC systems to obtain information for officers in the field and enter wanted persons, missing persons, stolen guns, stolen vehicles, stolen articles etc. Performed 2nd check on articles, vehicles, guns or persons entered to ensure accuracy of the record and correct any mistakes found by the entering person. We also utilized the state/national computer files to run criminal histories on subjects the officers were out with or for the jail on incarcerated persons for the purpose of reclassification of their incarceration status. Utilized 2 way radio for communication with field units and paging system to alert departments of the need for response. Also performed any other administrative paperwork duties or in house duties as directed by superiors.

As the lead Medic on ALS capable unit, coordinated all patient care and procedures needed up to and including endotracheal intubation, IV initiation, medication administration, electrical cardioversion or defibrillation, CPR or simply assess and evaluate the patient as we found them and facilitate an AMA release if they so chose. I was in charge of documentation of patient encounters and keeping current all "card class" certifications. Operated 2 way radio to communicate with dispatch and hospitals along with other field units as needed. Utilized portable computers on board the MICU for charting and other needed tasks. Delegated care to other Paramedics or to EMTs within their respective scopes of practice with the overall mission of treating the patient safely, efficiently, courteously and effectively. I occasionally drove the ambulance and operated it in emergency mode in various weather conditions and traffic patterns.

As the lead Medic on ALS capable unit, coordinated all patient care and procedures needed up to and including endotracheal intubation, IV establishment, medication administration, electrical cardioversion or defibrillation, CPR or simply assess and evaluate the patient as we found them and facilitate an AMA release if they so chose. I was in charge of documentation of patient encounters and keeping current all "card class" certifications. Operated 2 way radio to communicate with dispatch and hospitals along with other field units as needed. Utilized portable computers on board the MICU for charting and other needed tasks. Delegated care to other Paramedics or to EMTs within their respective scopes of practice with the overall mission of treating the patient safely, efficiently, courteously and effectively. I occasionally drove the ambulance and operated it in emergency mode in various weather conditions and traffic patterns.

I achieved the level of FTO charged with the responsibility of training new employees on the policies and procedures and documenting their progress making recommendations to proceed to credentialing by the Office of the Medical Director or to another FTO unit for remediation training.

I also helped to train numerous Paramedic students in various stages of their education with hands on ride outs providing patient care. Documentation of the student's progress was done through their respective schools. In the case a student was in their final preceptorship, they were with me exclusively for several weeks each scheduled shift (excluding overtime unless they wanted to ride the shift to complete hours sooner). At the conclusion of the preceptorship, they were given recommendation to proceed to program graduation or a remedial period of training prior to that. I never had to recommend remediation and all of my students went on to successfully pass the National Registry and gain their Paramedic credentials.

Additionally, I worked part time in the Communications Center (with a 6 month period full time following an injury) triaging calls utilizing the NAEMD PRO-QA protocol assigning appropriate priority response from field units. We rotated into periods on the radio during the shift where we would be on the "Main" channel dispatching the calls coming in from call takers by pre-alerting the closest unit to get them mobile and then dispatching the call once all the information was entered. On the "secondary" channel, we handled traffic from units after they'd arrived on scene until the time they were clear from the hospital. It was not uncommon to have upwards of 45 units on the street at the height of the day with only a few not assigned to calls for service. Annual call volume was around 120,000 for this service.

As the lead Medic on ALS capable unit, coordinated all patient care and procedures needed up to and including endotracheal intubation, IV establishment, medication administration, electrical cardioversion or defibrillation, CPR or simply assess and evaluate the patient as we found them and facilitate an AMA release if they so chose. I was in charge of documentation of patient encounters and keeping current all "card class" certifications. Operated 2 way radio to communicate with dispatch and hospitals along with other field units as needed. Utilized portable computers on board the MICU for charting and other needed tasks. Delegated care to other Paramedics or to EMTs within their respective scopes of practice with the overall mission of treating the patient safely, efficiently, courteously and effectively. I occasionally drove the ambulance and operated it in emergency mode in various weather conditions and traffic patterns.

As the lead Medic on ALS capable unit, coordinated all patient care and procedures needed up to and including endotracheal intubation, IV establishment, medication administration, electrical cardioversion or defibrillation, CPR or simply assess and evaluate the patient as we found them and facilitate an AMA release if they so chose. I was in charge of documentation of patient encounters and keeping current all "card class" certifications. Operated 2 way radio to communicate with dispatch and hospitals along with other field units as needed. Utilized portable computers on board the MICU for charting and other needed tasks. Delegated care to other Paramedics or to EMTs within their respective scopes of practice with the overall mission of treating the patient safely, efficiently, courteously and effectively. I occasionally drove the ambulance and operated it in emergency mode in various weather conditions and traffic patterns.

Answered incoming administrative and emergency multi-line phone lines taking pertinent information to dispatch appropriate police, fire or EMS units. This agency dispatches for the Appanoose County Sheriff's Office and Centerville Police department along with Moulton PD and 5 Volunteer Fire Departments. At the time, EMS was handled by Mercy Hospital and they were dispatched via phone initially and utilized the radio to advise response and other call related statuses. Utilized in house computer system along with IOWA, NCIC, III and NLETS systems to obtain information for officers in the field along with entering wanted persons, missing persons, stolen articles, stolen guns and stolen vehicles etc. Also performed 2nd checks on any records entered by previous shift to ensure accuracy of the record and correct any mistakes found.. Utilized 2 way radio for communication with field units and paging system to alert departments of the need for response. Also performed any other administrative paperwork duties or in house duties as directed by superiors.

Answered incoming administrative and emergency multi-line phone lines taking pertinent information to dispatch appropriate police, fire or EMS units. This agency dispatches for the Monroe County Sheriff's Office and Albia Police Department along with 4 Volunteer Fire Departments and Monroe County Ambulance. Utilized in house computer system along with IOWA/NCIC systems to obtain information for officers in the field and make entries for wanted persons, missing persons, stolen vehicles, stolen guns, stolen articles etc. Performed 2nd checks on new entries to ensure accuracy of the record and correct any mistakes discovered. Utilized 2 way radio for communication with field units and paging system to alert departments of the need for response. Also performed any other administrative paperwork duties or in house duties as directed by superiors.

This position also served as a jailer when placed on the jail side. We would book inmates into the system, obtain fingerprints, administer medications both OTC and prescription to inmates, tend to any needs inmates had such as provide writing utensils, paper and handle their mail. We washed uniforms and bedding as needed along with coordinated with a local store to provide meals daily.

Answered incoming administrative and emergency multi-line phone lines taking pertinent information to dispatch appropriate police, fire or EMS units. This agency dispatches for the Davis County Sheriff's Office and Bloomfield Police Department along with 4 Volunteer Fire Departments and Davis County EMS. Utilized in house computer system along with IOWA/NCIC systems to obtain information for officers in the field and make entries for wanted persons, missing persons, stolen vehicles, stolen guns, stolen articles etc. Performed 2nd checks of newly entered units to ensure accuracy of the record and correct any mistakes. Utilized 2 way radio for communication with field units and paging system to alert departments of the need for response. Also performed any other administrative paperwork duties or in house duties as directed by superiors.

This position also served as a jailer when placed on the jail side. We would book inmates into the system, obtain fingerprints, administer medications both OTC and prescription to inmates, tend to any needs inmates had such as provide writing utensils, paper and handle their mail. We washed uniforms and bedding as needed along with coordinated with a local store to provide meals daily.

Answered incoming administrative and emergency multi-line phone lines taking pertinent information to dispatch appropriate police, fire or EMS units. This agency dispatches for the Jefferson County Sheriff's Office and Fairfield Police Department along with 5 Volunteer Fire Departments and Jefferson County Ambulance. Utilized in house computer system along with IOWA/NCIC systems to obtain information for officers in the field and make entries of wanted persons, missing persons, stolen vehicles, stolen guns, stolen articles etc. Performed 2nd checks on newly entered records and corrected any mistakes that may have been found. Utilized 2 way radio for communication with field units and paging system to alert departments of the need for response. Also performed any other administrative paperwork duties or in house duties as directed by superiors.

Answered incoming administrative and emergency multi-line phone lines taking pertinent information to dispatch appropriate police, fire or EMS units. This agency dispatches for the Davis County Sheriff's Office and the Bloomfield Police Department along with 4 Volunteer Fire Departments and Davis County EMS. Utilized in house computer system along with IOWA/NCIC systems to obtain information for officers in the field along with entering wanted persons, missing persons, stolen vehicles, stolen guns, stolen articles etc. Performed 2nd checks on newly entered records and corrected any mistakes to ensure accuracy of the record. Utilized 2 way radio for communication with field units and paging system to alert departments of the need for response. Also performed any other administrative paperwork duties or in house duties as directed by superiors.

This position also served as a jailer when placed on the jail side. We would book inmates into the system, obtain fingerprints, administer medications both OTC and prescription to inmates, tend to any needs inmates had such as provide writing utensils, paper and handle their mail. We washed uniforms and bedding as needed along with coordinated with a local store to provide meals daily.

• Enhanced emergency response times by efficiently managing incoming calls and dispatching appropriate resources.
• Improved communication between first responders and the public by providing accurate information during high-pressure situations.
• Handled multiple emergency calls simultaneously, ensuring timely assistance for all callers in need.
• Assisted in saving lives by providing critical pre-arrival instructions to callers during medical emergencies.
• Collaborated with other agencies, such as police and fire departments, to coordinate a seamless response to various incidents.
• Ensured accuracy of information entered into computer-aided dispatch systems for efficient record keeping and resource management.
• Consistently adhered to established protocols while handling sensitive information, maintaining confidentiality at all times.
• Participated in ongoing training sessions to stay current on best practices within the field of emergency communications.
• Supported law enforcement efforts by promptly alerting officers to potential threats or hazards in their vicinity during active incidents.
• Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
• Assessed emergency requests and made quick judgment calls to determine appropriate action.

• Enhanced emergency response times by efficiently managing incoming calls and dispatching appropriate resources.
• Improved communication between first responders and the public by providing accurate information during high-pressure situations.
• Handled multiple emergency calls simultaneously, ensuring timely assistance for all callers in need.
• Maintained up-to-date knowledge of local geography and resources, enabling efficient routing of emergency services to incident locations.
• Collaborated with other agencies, such as police and fire departments, to coordinate a seamless response to various incidents.
• Ensured accuracy of information entered into computer-aided dispatch systems for efficient record keeping and resource management.
• Provided support during major events or disasters by coordinating additional resources as needed.
• Consistently adhered to established protocols while handling sensitive information, maintaining confidentiality at all times.
• Participated in ongoing training sessions to stay current on best practices within the field of emergency communications.
• Contributed to a positive work environment through effective teamwork and collaboration with fellow Emergency Communications Officers.
• Supported law enforcement efforts by promptly alerting officers to potential threats or hazards in their vicinity during active incidents.
• Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
• Increased situational awareness among first responders by consistently updating them on vital information during ongoing incidents.
• Assessed emergency requests and made quick judgment calls to determine appropriate action.
• Monitored Police and Fire radios to provide assistance to responding personnel.
• Provided on-the-job training and coaching to develop new dispatchers.