Michael Clontz
111 E Victoria Rd,SC
Summary
Dynamic visual merchandiser with a proven track record at Old Navy, enhancing customer experience through innovative displays and strategic product placement. Skilled in fashion trend awareness and customer service, I successfully revamped store layouts, boosting customer satisfaction ratings and driving sales through compelling visual strategies.
Overview
11
11
years of professional experience
Work History
Adult Visual Merchandiser
Old Navy
02.2022 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Evaluated store performance and made recommendations for changes to optimize sales.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
Hardlines Team Lead
Target
Spartanburg, SC
12.2014 - 02.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted customers with locating merchandise and providing product information.
- Conducted regular audits of department operations, identifying areas for improvement and implementing corrective actions as needed.
- Established clear performance expectations for team members, conducting regular evaluations and providing constructive feedback to foster continuous improvement.
Education
Biology - Pre-Med
Wofford College
Spartanburg, SCSkills
- Product knowledge
- Visual merchandising
- Customer service
- Creative vision
- Fashion trend awareness
- Customer experience
- Sales promotion
- Product placement
Timeline
Adult Visual Merchandiser
Old Navy
02.2022 - Current
Hardlines Team Lead
Target
12.2014 - 02.2022
Biology - Pre-Med
Wofford College