Michael Cloutier
Chandler,Indiana
Summary
Seasoned Site Supervisor and talented problem solver with strong time management and technical abilities. Offering 2 years of experience in the field overseeing work, maintaining safety and improving operations.
Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.
Overview
5
5
years of professional experience
Work History
Proactive Network Maintenance Technician
Charter Spectrum
09.2022 - 04.2023
- Perform trouble calls in a timely and professional manner
- Diagnose and fix issues ranging from bad equipment to bad wiring to exterior plant issues
- Conduct customer education and answer any questions.
Insurance Agent
Bankers Life
06.2021 - 09.2022
- Conduct a meeting with the client to ascertain their needs, be it Medicare, Long/Short term care, Life Insurance, and annuities
- Build a professional relationship with the client and find the plan that is the best fit for them
- Throughout the time of the contract act as the representative of Bankers
- (Policy Delivery, keeping client up to date on yearly changes, etc)
Site Supervisor
G4S Secure Solutions, Medical Center East
02.2018 - 10.2020
- Ensure safety of all staff and patients
- Take part in daily safety meetings addressing and resolving various safety concerns
- Testing of various safety and alert systems
- Oversee staffing and ensure officers are on site 24/7
- Ensure officers are properly trained and are competent in their day to day responsibilities.
Skills
- Adept Computer/Technological Skills
- Proficient in Excel
- Raspberry Pi Programming
- Building,Fixing, and Servicing computers on various operating systems
- Team Leadership
- Project Management
- Interpersonal Communication & De-escalation
- Customer Service
Accomplishments
Thru-Hiker, Appalachian Trail (2023), Successfully hiked the entire 2,198-mile length of the Appalachian Trail, showcasing exceptional physical endurance, mental fortitude, and problem-solving skills in challenging environments.
Developed and maintained a meticulous planning and organization system to ensure the successful completion of the long-distance hike.
Cultivated adaptability and quick decision-making abilities in ever-changing weather conditions, diverse terrains, and unexpected challenges.
Engaged with local communities along the trail, honing interpersonal skills, and cultural competence while promoting environmental stewardship and Leave No Trace principles.
Timeline
Proactive Network Maintenance Technician
Charter Spectrum
09.2022 - 04.2023
Insurance Agent
Bankers Life
06.2021 - 09.2022
Site Supervisor
G4S Secure Solutions, Medical Center East
02.2018 - 10.2020
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