Summary
Overview
Work History
Education
Skills
Timeline
Barista

Michael Cobbs

Sauk Village,IL

Summary

Dynamic professional with a proven track record, excelling in time management and fostering a positive team environment. Adept at problem-solving and multitasking, consistently enhancing customer satisfaction. Skilled in operating complex machinery and training new employees, contributing to a 20% increase in efficiency. Recognized for attention to detail and a friendly, outgoing demeanor.

Overview

4
4
years of professional experience

Work History

Barista

Dunkin
03.2025 - 07.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Barista

Dunkin
11.2024 - 03.2025
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Machine Operator

Voyant Beauty
11.2021 - 03.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Cashier/cook

Hardee's
05.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Hucks Gas Station
02.2024 - 05.2024
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Food Champion

Taco Bell
11.2023 - 03.2024
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
  • Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Assistant Supervisor

Paxton Packing
05.2022 - 10.2022
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Supported Supervisor by preparing production reports and collating quality documentation.

Education

No Degree - Electrical Engineering

DeVry University
Chicago, IL

GED -

Olive Harvey
Chicago, IL
12.2000

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Multitasking and organization

Timeline

Barista

Dunkin
03.2025 - 07.2025

Barista

Dunkin
11.2024 - 03.2025

Cashier/cook

Hardee's
05.2024 - 09.2024

Cashier

Hucks Gas Station
02.2024 - 05.2024

Food Champion

Taco Bell
11.2023 - 03.2024

Assistant Supervisor

Paxton Packing
05.2022 - 10.2022

Machine Operator

Voyant Beauty
11.2021 - 03.2022

No Degree - Electrical Engineering

DeVry University

GED -

Olive Harvey

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