Michael Colby Doerfler
Las Vegas,NV
Summary
My career objective is to obtain a position making use of years of experience managing, directing, and training teams and employees in multiple casinos, theme parks, and resorts to help bring joy, excitement, and lasting memories to people from around the world.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Elementary Teacher
CCSD And Doral Academy
10.2014 - Current
- Curriculum, content, and course creation in the online learning platform Canvas for the CCSD focused on remote learning.
- Administer appropriate District curriculum which is aligned with the NVACS.
- Ensure the opportunity for all students to learn in a supportive environment.
- Create and maintain a positive, orderly, and academically focused learning condition in the instructional environment.
- Develop and implement the Components of an Effective Lesson for instruction.
- Analyze student progress and provide appropriate instruction.
- Always provide a classroom management and discipline plan ensuring safety.
- Ensure assessment regulations and guidelines are always followed.
- Develop a classroom climate that promotes positive learning conditions.
- Work professionally with administration, staff, parents, and the community.
- Integrate technology into the instructional program.
- Demonstrated knowledge, skill, and ability to provide instruction in an elementary classroom.
- Work cooperatively with students, parents, peers, administration, and community members.
- Guide the learning process toward achievement of curriculum goals.
- Establish and communicate clear objectives for all lessons, units, and projects.
- Employ a variety of instructional techniques and strategies aligned with instructional objectives to meet the needs of all students.
- Participate as an active member with other faculty and staff.
- Maintain accurate and complete records as required by law and District policy.
- Maintain and improve professional competence
- Communicate effectively both written and orally.
- Grade Level Chair for the 2017-2018, 2018-2019, 2021-2022, and 2022-2023 school years.
- Chair the Parent and Family Engagement Committee.
- Active member of the Multi-Cultural Committee.
- Three-time nominee for The Heart of Education Award.
- Instructor for the ALTA program with the CCSD. This is the District's ARL (Alternate Route to Licensure) Program. CCSD ALTA is a high-quality, rigorous ARL program. ALTA is approved as an ARL provider by the Nevada Department of Education. As an ALTA presenter, I prepare well-rounded candidates to teach in classrooms in high- needs areas. I present pedagogy and content to candidates as they prepare for their journey to be an educator in CCSD; I mentor and teach future teacher candidates.
Managing Producer
Bart Doerfler Creative, LLC
04.2002 - Current
- Select, train, motivate and evaluate assigned staff; work with staff to correct deficiencies; implement discipline and termination procedures.
- Develop and implement policies and procedures.
- Manage accounting, contract offers, budgets, development of new business, payroll, schedules, special event planning, public relations, marketing, show management and artist management.
- Manage all productions, shows and or special events.
- Provide administrative management of all contracts and special projects.
- Manage schedules, travel itineraries and communications for directors, choreographers, and performers.
- Direct, coordinate, and review work plans for assigned staff; resolve workplace problems.
- Respond to and resolve difficult and sensitive inquiries and complaints.
- Contract and or partner with Universal Studios Hollywood, Dreamworks, The Walt Disney Company, Holiday on Ice, Music Hall Events, American Superstars, Springtime Productions, Vee Corporation, Always Entertaining, Disney Live! Tours, Ringling Brothers and Barnum & Bailey Circus, Universal Studios Japan, Sesame Street Live, Hard Rock Theme Park, Sammy Sega International, Silver Seas Cruise Lines and Crystal Cruise Lines.
Centralized Scheduling Manager - Department Head
Caesars Entertainment
05.2013 - 10.2014
- Performed labor analysis to determine productivity standards and direct service measurable objectives.
- Collected and analyzed key volume indicators.
- Generated volume forecast and forecasted labor hourly requirements, producing weekly labor schedules and review/revise flow patterns quarterly according to business needs.
- Responsible for generating various weekly, monthly, and quarterly reports including labor performance reports Develops and analyzes models for business alternatives, operating income margins and expense reductions.
- Worked closely with Human Resources and department managers to identify unique and specific staffing needs and scheduling considerations ensuring maximum productivity, quality customer service and employee satisfaction Ensures managers and supervisors receive appropriate training and/or instruction in the utilization of labor management systems.
- Made recommendations for increasing or decreasing staffing levels as necessary.
- Adhered to all department and company policies and procedures.
- Ensured compliance with regulatory requirements and internal controls.
- Completed time and efficiency observations.
- Applied practical observation data to modify or create a new schedule.
- Met with department leadership to review rollout documents, administrative responsibilities, and schedule optimization processes.
- Maintained direct communication with senior/middle management and line level employees.
- Completed administrative tasks daily, including approving time, PTO requests, FMLA/LOA entries, etc.
- Directly reported to the Director of Operational Excellence & Centralized Scheduling.
- Directly supervised team of 20-24 Centralized Scheduling Labor Optimization Planners.
- Responsible for leading all departmental initiatives related to the casino including hiring, training, and process/procedure development.
- Responsible for attracting, hiring, retaining and motivating staff.
- Conducted team member performance reviews as well as ongoing assessment of strengths and weaknesses.
- Provides or secures the training necessary to ensure optimum job performance.
- Established and implemented short and long-range departmental goals, objectives, policies, and operating procedures.
- Managed department budget, including creating and receiving supply orders Caesars Entertainment/Caesars Palace/Serendipity 3.
Food and Beverage Operations Manager
Caesars Entertainment
04.2010 - 05.2013
- Maintained the day-to-day operation of the restaurant in accordance with established policies and procedures.
- Established and administered training programs within the restaurant, including new employee orientation.
- Directed the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
- Coordinated the maintenance and development methods for high quality preparation of food; assisted in the maintenance and development of procedures for food service; presented menu items for maximum customer service satisfaction.
- Maintained an efficient program of scheduling to ensure a high standard of food preparation and service while making use of minimum man-hours.
- Maintained and instructed assigned personnel as to safety policies and procedures and follows up to ensure that hazards are eliminated Monitored appearance of all foods and communicated deviations from standards to salaried food prep supervisor responsible for area.
- Acted immediately on all customer complaints to ensure that corrections were made when possible Compiled annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory, and any other reports deemed necessary by the General Manager or Director of Food & Beverage.
- Created, developed, and implemented Food and Beverage Department Standard Operating Procedures.
- Monitored work of Food Cashiers to ensure that established policies and procedures were being followed.
- Oversaw all follow-up work to ensure non-recurrence of cashier errors; worked closely with Business Office and Internal Audit to ensure compliance with established procedures.
- Counseled, guided, and instructed assigned personnel in the proper performance of their duties.
- Prepared and coordinated the periodical performance reviews of assigned personnel.
- Recommended changes including hiring, promotion, demotion, and release of personnel.
- Interviewed potential employees who had been recommended by Personnel.
Education
Master of Education - Education
National University
09.2016
Master of Science - Business Management
University of Phoenix
08.2011
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ10.2009
Skills
- Exceptional proficiency and demonstrated ability in all Google environments including Google Classroom, Meets, and Office
- Exceptional proficiency and demonstrated ability in Canvas, Infinite Campus, Curriculum Engine, AS400, Avero, Reed, Word, Excel, PowerPoint, Virtual Roster, Stratton Warren, MAC, JD Edwards, Micros, Internet Explorer, ADI Time Systems, DPMS, DRS, CRS and InfoGenesis software applications
- Excellent organizational and planning skills
- Adaptive to any work environment
- Enthusiastic, dedicated, and hard-working individual
- Growth Mindset
- Fluent in English
- Conversational in Finnish and French
Certification
- All Elementary Subjects K-8 License
Languages
English
Full Professional
Finnish
Limited Working
Timeline
Elementary Teacher
CCSD And Doral Academy
10.2014 - Current
Centralized Scheduling Manager - Department Head
Caesars Entertainment
05.2013 - 10.2014
Food and Beverage Operations Manager
Caesars Entertainment
04.2010 - 05.2013
Managing Producer
Bart Doerfler Creative, LLC
04.2002 - Current
Master of Education - Education
National University
Master of Science - Business Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
- All Elementary Subjects K-8 License
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