Michael Coleman

In my capacity as Senior Director, I spearhead the overall strategic and operational aspects of revenue cycle management, focusing on maximizing revenue growth and ensuring financial stability. My role encompasses critical duties such as developing and implementing strategies to enhance billing processes, optimizing patient financial services, and maintaining compliance with industry standards. I actively engage in high-level negotiations with payers, establish key performance indicators to track and improve financial performance, and lead technology integration efforts to streamline operations. My leadership ensures the alignment of the revenue cycle processes with the broader organizational goals, driving sustainable growth and operational excellence.

• Facilitated seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
• In my capacity as Senior Director, I spearhead the overall strategic and operational aspects of revenue cycle management, focusing on maximizing revenue growth and ensuring financial stability
• Drive revenue growth through successful market expansion strategies, identifying untapped markets, and capitalizing on emerging trends.
• My role encompasses critical duties such as developing and implementing strategies to enhance billing processes, optimizing patient financial services, and maintaining compliance with industry standards
• Orchestrated robust risk management strategies, reducing financial discrepancies by 10%
• Managed a team of 150, driving a $250 million revenue stream with a 15% year-over-year growth
• Enhanced customer experience, increasing retention by 25% and satisfaction by 30%
• Led significant organizational change initiatives, ensuring seamless transitions and adaptability.
• Achieved departmental goals by developing and implementing strategic plans and initiatives.
• Streamlined operations for increased efficiency with process improvements and automation.

My role was integral to shaping the financial health of the organization. I was responsible for overseeing all aspects of revenue cycle management, including patient registration, billing, collections, and customer service. My focus was on optimizing revenue through effective management of claims processing, reducing days in accounts receivable, and implementing innovative revenue integrity measures. I worked closely with cross-functional teams to align the revenue cycle strategies with clinical practices, ensuring efficient and ethical billing practices, and fostering a culture of continuous improvement and accountability within the team.

• Optimized revenue growth by developing and implementing payor strategic pricing initiatives.
• Transformed RCM processes, increasing efficiency by 35% and reducing costs by 20%.
• Implemented cost control measures, achieving a 20% reduction in operational expenses.
• Instituted continuous professional development, leading to enhanced team capabilities and performance.
• Established a robust forecasting process to accurately predict revenue trends and inform decision-making.
• Enhanced financial performance by streamlining budgeting and reporting processes.
• Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.

In this leadership position, I was charged with directing the entire revenue cycle, focusing on maximizing cash flow, reducing bad debt, and improving patient satisfaction. My role involved strategic planning and execution of revenue enhancement initiatives, ensuring accurate and timely billing, and developing policies and procedures to drive efficiency and compliance. I played a crucial role in analyzing financial data to identify trends, assess performance, and make data-driven decisions to improve profitability. Collaboration with other executives was key to aligning the financial goals with the operational capabilities and overall mission of the organization.

• In this leadership position, I was charged with directing the entire revenue cycle, focusing on maximizing cash flow, reducing bad debt, and improving patient satisfaction
• Drive a 25% increase in revenue through strategic RCM operations improvement
• Recovered $750,000 in revenue by resolving critical Blue Cross Blue Shield clearinghouse issues
• Conducted strategic client assessments, securing $3.5 million in additional revenue
• Led and empowered teams to innovate and take on new initiatives, enhancing operational efficiency
• Continue with other positions...