Michael Coleman
Queen Creek,AZ
Summary
Business-minded Senior Sales Consultant with aptitude for departmental leadership. Exemplary strategy development and client service skills. Offering 20+ years of experience in expanding networks through sales acumen and B2B expertise.
Overview
21
21
years of professional experience
Work History
Owner
State 48 Golf Carts
Queen Creek , AZ
2021.08 - Current
- Ensured compliance with local, state, and federal regulations.
- Kept up-to-date on regulatory changes affecting business operations.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Collaborated with other owners on joint ventures and shared resources.
- Developed strategic plans to increase profitability and efficiency.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Identified new opportunities for growth, expansion, and diversification.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Hosted special events to boost brand awareness and increase community engagement.
Senior HCM Consultant
CBIZ
Phoenix , AZ
2022.04 - 2023.06
- Senior HCM Consultant specializing in payroll, workforce management and benefits with CBIZ
- I help companies save time, control costs and maximize the value of their investment
- Establish and maintain key relationships with banks, brokers, CPA's and other advantageous prospects.
- Monitored changes in relevant legislation affecting Human Capital operations such as minimum wage laws or health insurance regulations.
- Advised senior leadership on best practices for optimizing employee engagement levels across all departments.
- Educated staff members on labor laws and regulations applicable to their roles.
- Conducted research and analysis on human capital strategies to identify opportunities for improvement.
Payroll Consultant
Inova
Lancaster , PA
2016.10 - 2022.04
- Ensure sales of company's payroll services designed specifically to meet the needs of small to medium scale businesses
- Establish and maintain good relationships with banks, CPA's and other viable prospects
- Make sales by giving consultation to business owners and decision makers in organizations and recommending company's payroll solutions that meet their business needs, with the benefits of the solutions well highlighted
- Establish and maintain a database of qualified leads obtained through emails, direct mails, telephone interactions, referrals, cold calls or physical meetings with business owners, and management approved networking strategy
- Design innovative ways of sourcing for new clients, while ensuring great and continuous relationships with existing customers.
- Developed, tested, and implemented new payroll policies and procedures.
- Kept informed on tax law changes that applied to payroll process.
- Identified opportunities for process improvement within the organization's existing payroll system.
Senior Account Executive
York Revolution
2014.03 - 2016.01
- Achieve revenue budgets within cost of sale parameters focusing on the high-end clientele
- Develop new business and current client relationships through in-person meetings, phone calls, email or any other non-traditional channels
- Develop strong community relationships through appropriate channels
- Work in a collaborative fashion in support of the efforts of co-workers and the goals of the organization, with an eye always towards solutions and building outstanding relationships with customers
- Manage, mentor account executives, train, and motivate the team as needed.
Direct Sales Representative
Comcast
2010.01 - 2014.01
- Worked with customers one-on-one to determine their needs and provide the most suitable package
- Each month I exceeded the monthly sales goals established by the company
- I focused on building long-lasting customer relationships that produced many repeat customers during my tenure.
Retail Sales Consultant
AT&T
2007.01 - 2010.01
- I exceeded all monthly sales goals and had the distinction of being the number one sales representative for 11 months consecutively
- I also led the way in increasing data sales at a time when smartphones were gaining in popularity.
Sales Manager
APS Wireless
2003.01 - 2007.01
- I was responsible for shaping the sales program used by all sales consultants
- This new program helped to boost revenues by over 150%
- I was recognized numerous times for my leadership role within the company
- I also was responsible for maintaining and ensuring consistent inventory levels for the store.
Education
Diploma -
West York Senior High School
York, PA2003-06
Skills
- Benefits administration
- Budgeting
- Communication skills
- Conflict management
- Consulting
- Customer relations
- Database administration
- Business Management
- Marketing Tactics
- Business Development
- Sales Closing
- Customer Needs Assessment
- Account Management
- Sales Forecasting
- Lead Prospecting
- Revenue Generation
- Territory Sales
- Network Development
- Customer Service
Websites
Timeline
Senior HCM Consultant
CBIZ
2022.04 - 2023.06
Owner
State 48 Golf Carts
2021.08 - Current
Payroll Consultant
Inova
2016.10 - 2022.04
Senior Account Executive
York Revolution
2014.03 - 2016.01
Direct Sales Representative
Comcast
2010.01 - 2014.01
Retail Sales Consultant
AT&T
2007.01 - 2010.01
Sales Manager
APS Wireless
2003.01 - 2007.01
Diploma -
West York Senior High School
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