Michael Coleman
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Specialist, Office Operations
Chicago Association Of REALTORS
02.2020 - Current
- Served as point of contact for internal and external customers seeking support and information.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Collaborated with cross-functional teams on facility projects, leading to improved work environments and increased productivity.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Conducted regular facility inspections to identify repair needs or improvements.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Participated in ongoing professional development opportunities to stay current with industry best practices and standards.
- Assisted with employee training programs related to safety precautions and emergency response procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Meeting setup and room refresh.
- Reserve BOD room, conference and classrooms,
Security
Chicago Five-o Services
08.2014 - 09.2020
- Enhanced security by implementing and maintaining comprehensive security systems.
- Monitored security checkpoints for compliance with applicable security protocols.
- Responded swiftly to security incidents and effectively resolved security issues.
- Maintained a welcoming environment for tenants and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Assisted contractors and vendors with bringing in supplies.
- Directed all contractors/vendors to their correct floors.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Kept work area clean and safe.
- Maintained excellent customer relations.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Distributed mail/packages to tenants in the building.
Education
High School Diploma -
Emil G. Hirsch Metropolitan
Chicago, ILSkills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Supply Management
- Emergency Response
Certification
- Security 20 hour Certification Training - 20 hrs
- Perc Card
Timeline
Specialist, Office Operations
Chicago Association Of REALTORS
02.2020 - Current
Security
Chicago Five-o Services
08.2014 - 09.2020
High School Diploma -
Emil G. Hirsch Metropolitan