Michael Colino
Canterbury,CT
Summary
- Thorough and steadfast office worker with top-notch administrative skills and solid background in office management. Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.
- Decisive business owner experienced in impacting business direction and performance with successful leadership strategies, tactical decision making and forward-thinking approaches. Proven history of improving operations and boosting financial health through strong leadership. Skilled and efficient commercial truck driver, handles different types of loads with gross weight of 70,000lbs. Well-organized and resourceful with superior work ethic and safety on the road.
- Dependable Class A driver offering a background in operating Class A heavy-duty trucks and delivering large cargo including hazardous waste. Independent and efficient individual with expertise navigating across state lines, maintaining vehicles amd equipment, logs and DVIR's . In-depth knowledge of tri-axle and tractor trailer equipment operations.
Overview
16
16
years of professional experience
Work History
Tractor Trailer Driver
NFI
Dayville, CT
03.2022 - Current
- Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
- Verified safe and consistent operations by conducting DOT pre-trip inspections according to established criteria.
- Kept accurate vehicle logs, records of cargo and billing statements to comply with regulations.
- Acquired over a quarter million safe driving miles working a minimum of 13hrs a day within 2 years and passed all DOT inspections with zero incidents or violations.
- Increased on-time delivery rates by consistently adhering to schedules and optimizing routes for efficiency.
- Boosted customer satisfaction with timely deliveries, clear communication, and professional demeanor.
- Utilized GPS systems and electronic logging devices to accurately track hours of service and maintain legal compliance.
- Demonstrated adaptability by adjusting routes as needed due to traffic or weather conditions while maintaining on-time performance goals.
Tractor Trailer Driver
Venac Group LLC
10.2021 - 03.2022
- Verified safe and consistent operations by conducting DOT pre-trip inspections according to established criteria.
- Conducted vehicle inspections before and after trips, logging and reporting mechanical problems.
- Identified highly efficient routes to meet aggressive delivery schedules.
- Communicated with shipping and receiving personnel regarding bills of lading and delivered and transported freight.
- Complied with all procedures by obtaining and maintaining proper delivery authorizations and pickup documentation.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Tri-Axle Driver
Willimantic Waste Paper Company
09.2021 - 10.2021
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Operated vehicles according to local, regional and federal transportation regulations.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Maneuvered diverse vehicles on lots with obstacles and limited space.
- Transported hazardous materials and oversized shipments without incident.
- Operated with safety and skill to avoid accidents and delays.
- Drove 23-ton capacity vehicles transporting Hazardous materials for landfill dumps. Total gross weight 70,000lbs
- Weighed in and out at scales for load ticketing and legal weight compliance.
Owner
Posh Detailing
11.2018 - Current
- Provided mobile detailing services to clients at convenient locations such as business, place of employment or home.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Performed a number of inspections daily and kept complete, accurate records of vehicle condition.
- Shined/polished vehicle windows and windshields to remove water spots, Restored headlights, Applied graphene and ceramic coatings, Performed paint corrections and paint enhancements. Performed decontamination with iron removing chemicals.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
Warehouse Technician/Dock Leader
Frito-Lay
09.2016 - 10.2017
- Sorted cargo before loading and unloading
- Conducted monthly inventories of materials on the work floor
- Forecasted manpower requirements based on daily workload and company targets
- Loaded and unloaded pieces into boxes for shipment
- Attached identifying tags/shipping labels to loads and boxes
- Picked products for specific routes according to pick stickers
- Unloaded cargo from truck with hand trucks and pallet jacks
- Stacked and stored KD's at the end of the shift to keep warehouse clean and organized
- Reported all equipment failures and malfunctions to supervisor
- Divided cargo received by account and intended location
- Cleaned and maintained the warehouse in compliance with OSHA and AIB (American institute of baking) safety standards
- At times directed as many as 20 warehouse shipping associates in place of SME/Dock leader
Certified Technician/Customer Service Represenative
Valvoline Instant Oil Change
03.2016 - 09.2016
- Offer knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing sales.
- Operate equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Test vehicles and their components and systems.
- Adjust repaired systems to meet manufacturer's performance specifications.
- Conduct routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
- Communicate effectively with customers on future problems and repairs that might need to be addressed.
- Complete routine maintenance to prevent future breakdowns.
- Uphold top-quality workmanship and excellent customer service.
- Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information
- Routinely answered customer questions regarding merchandise and pricing
- Built long-term customer relationships and advised customers on purchases and promotions
- Served as the main liaison between customers, management and sales team
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Described product to customers and accurately explained details and care of merchandise
Office Manager
Rebalance Soul
04.2013 - 03.2016
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Screened all visitors and directed them to the correct employee or office.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
- Managed office supplies, mail, organization and upkeep.
- Made appointments, filing and directions.
Mover
Manardi Moving LLC
07.2008 - 04.2013
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
- Redirected shipments en route in response to customer requests
- Coordinated with freight forwarders to expedite international shipments
- Loaded and unloaded products weighing up to 1,500 pounds onto trailers for delivery
- Processed numerous shipments per day
- Loaded and unloaded pieces into boxes for shipment
- Moved freight, stock and other materials to and from storage and production areas and loading docks
Education
High School Diploma -
Enrico Fermi High School
Enfield, CT2005
Skills
- Quality assurance
- Quality inspection
- Deadline-driven
- Material handling
- Team leader
- Self-motivated
- Scheduling
- Organizational skills
- Innovative
- Fast learner
- Analytical thinker
- Maintain inventory
- Clerical support
- Staff management
- Mail handling
- Office management
- Clear oral/written communication
- Budgeting
- Automotive detailing
- Onsite and remote services
- Cleaning agents
- Exterior waxing
- Relationship building
- Flexible & Adaptable
- Customer service
- Commercial driving
- Log keeping
- Clean driving record
- GPS and route planning
- Vehicle inspections
- Waste Management
- Heavy Equipment Operation
- Hazardous material removal
- Decontamination and safety
- Equipment Operation
- Traffic Laws
- Vehicle Safety
Timeline
Tractor Trailer Driver
NFI
03.2022 - Current
Tractor Trailer Driver
Venac Group LLC
10.2021 - 03.2022
Tri-Axle Driver
Willimantic Waste Paper Company
09.2021 - 10.2021
Owner
Posh Detailing
11.2018 - Current
Warehouse Technician/Dock Leader
Frito-Lay
09.2016 - 10.2017
Certified Technician/Customer Service Represenative
Valvoline Instant Oil Change
03.2016 - 09.2016
Office Manager
Rebalance Soul
04.2013 - 03.2016
Mover
Manardi Moving LLC
07.2008 - 04.2013
High School Diploma -
Enrico Fermi High School