Summary
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Michael Collao

Astoria,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Security Officer/Concierge

Allied Universal Security Services
11.2018 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked and verified photo identification prior to granting facility access.
  • Maintained and updated office records, both digital and physical.

Car Wash Operator

Fresh Pond Car Wash
09.2021 - Current
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Acted as first point of contact for visiting clients and customers.
  • Retained knowledge of promotions, products and services for informative customer advice.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2023

Associate of Arts - Criminal Justice

Borough of Manhattan Community College of The City University of New York
New York, NY
05.2019

Skills

  • Customer Relations
  • Administrative Duties
  • Data Logging
  • Microsoft office

Certification

  • Licensed Security Guard
  • ASHI CPR, AED & First Aid Certificed.


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Car Wash Operator

Fresh Pond Car Wash
09.2021 - Current

Security Officer/Concierge

Allied Universal Security Services
11.2018 - Current

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

Associate of Arts - Criminal Justice

Borough of Manhattan Community College of The City University of New York

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Michael Collao