Michael Collier
Colorado Springs,CO
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Crew Member
Trader Joe’s
01.2023 - 01.2024
- Regularly engaged with Trader Joe’s consumers to process transactions and provide customer support in a dynamic environment.
- Addressed customer concerns and requests while fostering a welcoming experience.
- Helped to facilitate loading and unloading of merchandise and other grocery products.
- Awarded “grand finale champ” employee award for superior customer service seven times.
Peace Corps Volunteer (PCV)
Peace Corps Cambodia
01.2022 - 01.2023
- Served with Peace Corps Cambodia mission as an ESL (English as Second Language) instructor.
- Routinely planned educational and briefing materials for exhibition to classes of 30-40 high school students.
- Lead afterschool Chess and English club attended by 40 students.
- Prepared web and multimedia content as part of the Peace Corps Media Committee.
- Planned and executed soft skill workshops for students and faculty at Peam Chi Kang high school to improve local communications and to expand awareness of financial grants.
- Instructed classes in listening comprehension, pronunciation drills, vocabulary development, grammar rules and sentence structure.
- Evaluated textbooks, workbooks or other materials used in class lessons.
- Maintained accurate records of student attendance, grades, and progress reports.
- Utilized various teaching techniques such as role playing, audio-visual aids, multimedia presentations and hands-on activities.
Research Fellow
USEUCOM and National Security Innovation network
01.2022 - 12.2022
- Prepared briefing products, intelligence estimates and white paper memos for US European Command in a secured environment.
- Routinely briefed an O6 Division Chief and provided slides to better inform the staff of various courses of action in support of the Ukraine Crisis.
- Underwent background investigation for a secret clearance.
Resident Advisor
Syracuse University
01.2021 - 12.2022
- Organized events ranging from social gatherings to move-in/move-outs for nearly 100 student residents.
- Worked with Office of Student Living to uphold community standards among residents.
- Assisted newcomer residents in finding positive solutions to interpersonal, academic, and logistical problems; facilitated numerous group team-building events.
- Attended bias/cultural sensitivity training to better understand challenges faced by the residents and how best to support them.
Undergraduate Research Assistant
Syracuse University
01.2021 - 12.2022
- Edited and distributed long and short-form video content supporting the US and the World Book Conversation Series—an academic YouTube channel featuring in-depth conversations hosted by alumni of the Maxwell School at Syracuse University.
- Optimized content for YouTube platform and edited content for season one of the series.
Media Maintenance and Property Accountability
S.I. Newhouse School
01.2019 - 12.2022
- Maintained high value equipment, assisted customers, and responsibly handled personal identifiable information (PII).
- Assisted customers with checkout of equipment and monitored computer labs for safety and security.
- Created short-form tutorial videos for the Newhouse Equipment CAGE’s online learning platform.
Education
Bachelor of Arts - International Relations
Syracuse University
Syracuse, NY05-2022
Skills
- Data analysis
- Presentation skills
- Project management
- Team collaboration
- Content creation
- Public speaking
- Critical thinking
- Time management
- Problem solving
- Multimedia production
- Strong work ethic
- Consumer demographics
- SPSS statistics
- SPSS software
- Microsoft Word
- DaVinci resolve
- Videography and photography
Affiliations
- Enjoys portrait photography, podcasting about movies, and outdoor activities like hiking and kayaking.
- Avid traveler with much international experience in 15 countries.
References
References available upon request.
Timeline
Crew Member
Trader Joe’s
01.2023 - 01.2024
Peace Corps Volunteer (PCV)
Peace Corps Cambodia
01.2022 - 01.2023
Research Fellow
USEUCOM and National Security Innovation network
01.2022 - 12.2022
Resident Advisor
Syracuse University
01.2021 - 12.2022
Undergraduate Research Assistant
Syracuse University
01.2021 - 12.2022
Media Maintenance and Property Accountability
S.I. Newhouse School
01.2019 - 12.2022
Bachelor of Arts - International Relations
Syracuse University
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