My achievements are. showing the Company and the people I work with how important it is to work safely and explore all opportunities to build a grant and successful work place for all.
Hi, I’m
Michael Collins
1934 Columbia Ave,MD
Summary
Overview
19
years of professional experience
Work History
UPS
Journey, Man.Technician
05.2022 - Current
Job overview
- Assisted in training new technicians, sharing knowledge and best practices to enhance team capabilities.
- Skillfully navigated challenging situations involving multiple priorities or conflicting objectives to achieve desired outcomes.
- Optimized equipment lifespan by addressing potential issues before they escalated into costly repairs or replacements.
- Documented work history meticulously for easy reference during future maintenance or repair needs.
- Continuously updated technical knowledge through participation in workshops, seminars, and ongoing education opportunities.
- Maintained a safe working environment by adhering to industry protocols and safety guidelines.
- Demonstrated exceptional problem-solving abilities in resolving intricate mechanical or electrical issues promptly.
- Implemented cost-saving measures by identifying inefficiencies in existing processes and proposing viable solutions.
- Played a crucial role in maintaining inventory accuracy, tracking parts usage and submitting timely re-order requests.
- Reduced downtime for clients through swift identification and resolution of technical problems.
- Developed strong client relationships by providing clear communication, professional service, and reliable support.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Performed routine maintenance on heating and cooling systems.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Inspected cooling systems and identified potential problems.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Collaborated with team members to complete complex projects, resulting in improved productivity and performance.
- Consistently met project deadlines, prioritizing tasks effectively and managing time efficiently.
Fedex Press
Vehicle Maintenance Technician.
03.2011 - 05.2022
Job overview
- Ensured safety compliance with thorough inspections and adherence to regulations during all repair work.
- Strengthened communication between departments by providing regular updates on progress of ongoing repairs or projects requiring coordination from multiple parties.
- Collaborated with team members to complete complex repairs in a time-efficient manner, minimizing delays for clients.
- Reduced downtime for fleet vehicles through efficient scheduling and execution of preventative maintenance tasks.
- Maintained clean and safe working environments, adhering to OSHA guidelines throughout daily operations.
- Consistently met or exceeded productivity goals by prioritizing tasks effectively during high-pressure situations.
- Stayed current with industry developments, attending training workshops and certification courses regularly to enhance expertise in vehicle maintenance techniques.
- Supported fleet managers in developing maintenance schedules based on manufacturer recommendations and specific usage patterns of each vehicle type.
- Contributed to cost savings initiatives by identifying opportunities for recycling or reusing parts when possible without compromising quality standards.
- Delivered exceptional customer service, addressing client concerns promptly while explaining necessary repairs clearly and professionally.
- Enhanced vehicle lifespan by performing regular maintenance and repairs.
- Kept detailed records of all completed work orders, contributing to organized documentation practices within the department.
- Assisted in mentoring new technicians, sharing best practices and technical knowledge to foster their professional development.
- Increased repair accuracy by utilizing advanced diagnostic tools and equipment in the troubleshooting process.
- Improved customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Fostered a positive working environment by maintaining open lines of communication, collaborating effectively with colleagues, and proactively addressing any issues that arose.
- Streamlined inventory management, maintaining adequate stock levels of parts and supplies for seamless service delivery.
- Assisted with emergency road service when needed, providing prompt and efficient roadside assistance to stranded drivers.
- Upheld high-quality standards throughout all aspects of work performance, ensuring that vehicles left the shop in optimal condition.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed safety and emissions inspections.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
US Airways Express
GSE Mechanic
03.2006 - 03.2011
Job overview
- Proactively identified areas where equipment upgrades or replacements were necessary, resulting in improved overall performance of the GSE fleet.
- Enhanced aircraft safety by performing thorough inspections and maintenance on ground support equipment.
- Managed inventory of spare parts and supplies, minimizing delays due to lack of necessary resources for repairs or maintenance tasks.
- Maintained detailed records of all maintenance tasks performed, ensuring accurate documentation and efficient future servicing.
- Reduced downtime for GSE units by implementing a preventative maintenance schedule.
- Provided exceptional customer service by promptly addressing concerns from pilots or airport personnel regarding the condition or functionality of ground support equipment.
- Upheld environmental standards by properly disposing hazardous materials according to regulatory guidelines.
- Performed calibration checks on essential tools and equipment to guarantee accurate measurement and testing results during repairs or maintenance activities.
- Kept up-to-date with industry advancements through ongoing professional development opportunities such as seminars, workshops, and certifications courses.
- Improved reliability of GSE fleet by conducting regular troubleshooting and repairs.
- Conducted root cause analysis for recurring equipment issues, implementing corrective actions to prevent future occurrences.
- Streamlined repair processes, resulting in quicker turnaround times for out-of-service equipment.
- Collaborated with operations teams to ensure optimal availability of functional GSE during peak hours.
- Developed and implemented standard operating procedures for GSE maintenance tasks, contributing to a safe and efficient work environment.
- Ensured compliance with all safety regulations and protocols through diligent adherence to guidelines and procedures.
- Demonstrated expertise in repairing various types of GSE, including tow tractors, hydraulic lifts, and air conditioning units.
- Supported continuous improvement initiatives within the maintenance department, contributing to long-term operational success.
- Worked closely with other mechanics as part of an effective team dedicated to maintaining a high-performance GSE fleet.
- Assisted in the training of new mechanics, sharing knowledge and best practices to elevate overall team performance.
- Increased efficiency in diagnosing mechanical issues through the use master diagnostic tools alongside manual techniques.
- Removed worn or faulty components for replacement or repair.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Repaired machinery and equipment according to manufacturer specifications.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Collaborated with team of technicians to complete projects and meet deadlines.
- Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
Education
Surattsville High School MD
06.1997
University Overview
Skills
- Computer Skills
- Hydraulic systems
- Electrical Systems
- Welding Techniques
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Works Well Under Pressure
- Installation and Repair
- Power Tools and Equipment
- Relationship Building
- Customer interaction
- Mechanical Knowledge
- Repair services
- Electrical repair
- Deadline-oriented
- Work Planning and Prioritization
- System Troubleshooting
- Safety Equipment
- Workload Management
- Preventive Maintenance
- Issue Resolution
- Team Training
- Project Management
- OSHA Compliance
- Extensive Organizational Skills
- Troubleshooting
- Equipment Repair
- Schematic reading
- Operation Monitoring
- Inventory Oversight
- System diagnostics
- Routine Inspections
- Environmental Compliance
- Complex Repairs
- Staff education and training
- Project Support
- HVAC installation and maintenance
- Team Player
- Problem-Solving
- Repairs and troubleshooting
- Time Management
- Air conditioning knowledge
Additional Information
Additional Information
Willing to relocate. Upon request
Timeline
Journey, Man.Technician
UPS
05.2022 - Current
Vehicle Maintenance Technician.
Fedex Press
03.2011 - 05.2022
GSE Mechanic
US Airways Express
03.2006 - 03.2011
Surattsville High School
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