Michael Conley
Fitchburg,MA
Summary
Reliable phlebotomist with over 7 years of experience in blood collection and specimen handling. Known for strong organizational skills and effective communication, contributing to streamlined patient care and operational efficiency across healthcare teams.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
27
27
years of professional experience
Work History
Phelbotomist
East Side Clinical Laboratory
Providence, RI
04.2019 - Current
- Performed venipuncture and capillary collection to obtain blood samples efficiently.
- Ensured accurate labeling and processing of specimens for timely laboratory analysis.
- Maintained compliance with safety protocols and infection control standards during procedures.
- Collaborated with healthcare professionals to coordinate patient care and streamline operations.
- Monitored inventory levels of supplies, ensuring availability for uninterrupted service delivery.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phelbotmist
Harrington Hospital
Southbridge, MA
06.2006 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Warehouse Lead
Westco Distribution
Westborough, MA
12.1998 - 01.2004
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on best practices and operational procedures.
- Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
- Coordinated shipping schedules, improving delivery times and accuracy of order fulfillment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Assisted in budget development, monitoring expenses to ensure alignment with financial targets.
Education
High School Diploma -
South Portland High
South Portland, MEPhlebotomy Technician -
Health Training Center
Worcester, MASkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Patient support
- Teamwork and collaboration
- Customer service
- Organizational skills
- Problem-solving
- Relationship building
Timeline
Phelbotomist
East Side Clinical Laboratory
04.2019 - Current
Phelbotmist
Harrington Hospital
06.2006 - 01.2017
Warehouse Lead
Westco Distribution
12.1998 - 01.2004
High School Diploma -
South Portland High
Phlebotomy Technician -
Health Training Center