Michael Contreras
Dundalk,MD
Overview
6
6
years of professional experience
Work History
Bartender
Atlas Restaurant Group
05.2023 - 02.2024
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Fogo De Chão
09.2021 - 08.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Taco Love Grill
11.2022 - 06.2023
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Prepared garnishes by evenly slicing and pitting fruits.
Server
Manor Tavern
06.2018 - 05.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Fork Union Military Academy
Fork Union, VASkills
- Glassware knowledge
- Responsible Alcohol Service
- Bartending License
- Drink Preparation Techniques
- Drink Preparation
- Good Conversationalist
- Food and Beverage Service
- Food Service Management
- Handling Difficult Customers
- Food Service
Timeline
Bartender
Atlas Restaurant Group
05.2023 - 02.2024
Bartender
Taco Love Grill
11.2022 - 06.2023
Server
Fogo De Chão
09.2021 - 08.2023
Server
Manor Tavern
06.2018 - 05.2019
High School Diploma -
Fork Union Military Academy