Michael Cooper

R+L Carriers

02.2005 - Current

Ensure safety compliance.
Policy Implementation.
Product Management.
Route local deliveries to maximize production for prompt delivery service.
Assigned routes and communicated instructions to drivers regarding delivery times.
Schedule city drivers start times based on operational needs.
Verbal and written communication.
Complex Problem-Solving.
Cross-functional team management.
Managed overages, shortages, and damages.
Inspected cargo loads for accuracy prior to shipment departure along with examining loads to guarantee priority shipments arrive on time.
Worked closely with management team to review current operations and identify areas needing improvement.
Guide and support 132 staff members to consistently achieve team and personal goals.
Directed the loading, unloading, and safe transport of goods.
Coached, mentored and trained team members in order to improve their job performance.
Supervised processes to ensure efficient workflow throughout the organization.
Conducted regular meetings with staff to discuss safety and areas of improvement.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Provided leadership to dock personnel.
Remained calm and professional in stressful circumstances.
Monitored staff performance and addressed issues.
Trained employees to learn daily operations.

Summary