Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Cortolillo

Miami,FL

Summary

  • 10 years of large complex maintenance programs and services for 1106 residential homes.
  • Worked from entry level employment to site supervisor of the entire complex in 7 years.
  • Quality control OSHA regulatory compliance.
  • Excellent comprehension, communications and customer service skills Clean Driving Record Solid experience resolving customer complaints .
  • Ability to excel in group environments Successful in a fast-paced environment Able to comfortably lift 60 + lbs.
  • Computer and applied math/sciences Customer service experience/ relationship building
  • Direct labor crew training/supervisory Employee performance reviews Experience with fire sprinkler system testing and repair
  • Experience with wide range of education levels of manual labor personnel Familiar with industry required OSHA safety equipment Hands-on experience with wide variety of power tools HVAC / Electric Component experience Interior equipment installation and repair services Timely project completion as assigned
  • Michael Cortolillo Maintenance team member bringing 9 years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters.
  • Strong knowledge of hand and power tool operation and safety measures. Versatile Maintenance Engineer skillful in troubleshooting with top-notch repair knowledge and technical expertise.
  • Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
  • Reliable Maintenance Worker skilled in safely operating floor polishers, moving heavy furniture and repairing roofs and ceilings.
  • 10 year background ordering cleaning supplies, removing trash and recyclables and conducting restroom repairs.
  • Dedicated Maintenance Supervisor offering 10 years of successful team management in maintenance-driven roles.
  • Adept at scheduling facilities maintenance to minimizing downtime and safety hazards.
  • Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
  • Skilled Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works effectively in fast-paced, high-volume environments.
  • Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Diligent maintenance Engineer experienced over more than 10 years maintaining mechanical efficiency for complex operations. Hardworking approach to surveying potential problem-resolution areas to address performance roadblocks. Detailed understanding of industry standards in Residential operations. Safety-oriented Maintenance Worker offering 10 years of troubleshooting and repair expertise. Dedicated and reliable with skills in problem solving, general plumbing and electrical work. Team-oriented with commitment to completing tasks on-time and under budget.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Hotel Maintenance Engineer

Wyndham Resort Boca Raton
03.2020 - Current
  • Followed OSHA safety procedures to avoid injuries in field.
  • Reported issues to Management so that effective resolutions could be immediately put into place.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Checked for storm damage around property and contacted Management with findings.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Followed instructions, both orally and written from Front Desk regarding daily job tasks and duties.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Conducted repairs on equipment, typically returning machines and tools to functionality .
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Executed tasks within time and budget constraints.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Investigated and corrected mechanical problems with machinery such as AC and Plumbing.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Performed locksmithing tasks by installing new locks, door handles and door closers .
  • Sanitized restrooms using such as sanitizers to reduce spread of germs.
  • Positively engaged with customers and maintained professional appearance at all times as company representative.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Observed safety protocols in field to prevent injuries and accidents
  • Assessed system operations to identify potential areas requiring maintenance services
  • Ran machinery diagnostics rounds to meet performance thresholds
  • Completed assignments on-time and under budget
  • Inspected alarm systems and Night lighting monitors to comply with fire, carbon monoxide and other safety levels
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations
  • Diagnosed and repaired mechanical issues according to industry standards
  • Actualized strategic plans and managed equipment, life cycles and processes
  • Requisitioned supplies and equipment for cleaning and maintenance functions
  • Developed process improvements to increase reliability and equipment performance
  • Operated light, fan, plumbing, hydraulic, electrical and pneumatic systems and managed employees
  • Cleaned and maintained machinery and equipment safely using Green products
  • Repaired equipment and machinery, performing maintenance according to updated industry standards
  • Managed and delegated duties to 3 employees
  • Sprayed insecticides and fumigants to prevent insect and rodent infestation
  • Identified problems during daily work inspections and addressed concerns
  • Used tools safely to complete repair projects
  • Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality
  • Carried out repair work on Pumping equipment, typically returning machines and tools to service within 2 hours
  • Adjusted and repaired minor issues for drainage equipment and systems
  • Followed instructions regarding duties and assignments for facility and machinery maintenance

OFFICE SERVICES MANAGER

GSA Worldwide Services Corporation
01.2019 - Current
  • Maintain Office/Building areas and Ancillary areas.
  • Office equipment cleaning.
  • Restock and resupply office needs.
  • Procure furnishings when needed.
  • Painted office rooms as necessary.
  • Window screen repair, Lite Landscaping, caulking.
  • Maintain company vehicles.
  • Troubleshoot computer issues when required.
  • Contractor Travel arrangements for mobilization of government projects awarded.
  • In Training for researching government contracts for review to RFQ Proposals.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Created and finalized contracts for Government Contract Services deals with customers.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Received, screened and routed incoming calls.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Maintained computer and physical filing systems.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Handled scheduling and managed timely and effective allocation of resources and calendars
  • Planned for major business changes, including system conversions and office moves

Maintenance Engineer

Aloft Hotel
02.2021 - 05.2021
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Developed process improvements to increase reliability and equipment performance.
  • Made plans and managed equipment, lifecycles and processes.
  • Actualized strategic plans and managed equipment, lifecycles and processes.
  • Dismantled defective machines and equipment and installed new or repaired parts
  • Performed preventive maintenance daily
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Organized and directed maintenance shutdowns and startups.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Performed general building upkeep on daily basis including painting, drywall repair, and normal machine maintenance.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Developed work scope for contracted projects, analyzing received quotes and recommending preferred vendors.

Maintenance Supervisor

Rambelwood East Condominium Association
06.2009 - 02.2019
  • Interviewed and scheduled with Condominium owners of 1106 separate units to install water saving toilets that use 1.6 gallons flush.
  • This provided Ramblewood Housing Community to receive federal grant for upgrades and total savings of 30,000 gallons monthly.
  • Surveyed and directed asphalt and pavement repairs.
  • Swimming pool, gym and spa interior upgrades.
  • Outlined full maintenance schedules.
  • In coordination with USPS, changed mailbox locks, assigned mailbox and premises keys to residents, logged key inventory into computer databases to maintain security and control.
  • 40-year assessment: acted as liaison between residents and assessors.
  • Flied assessment reports with company officers and condominium board.
  • Managed and kept clear police and fire accesses/egress to property areas.
  • Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operation.
  • Developed and implemented productivity improvement plan which resulted in company savings of over $10,000.00 in one year.
  • Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
  • Reviewed work orders prioritized jobs and communicated with prior shift to assess work needs for every day.
  • Adjusted alignment of drills, cutters, dies, guides, and holding devices, pipe fitting, painting, carpentry, electrical repair, installation, building repair, facility equipment, grounds, roads and fences.
  • Accurately read, understood, and carries out written instructions.
  • Actively suggests operational improvements to enhance quality, improved production times and cost reduction.
  • Repaired wiring, plumbing,.
  • Miscellaneous hardware equipment inventories,.
  • Responsible for careful handling of all inbound merchandise, coordinated with common carriers for all deliveries’.
  • Reviewed work orders, assigned work crew for next days scheduled maintenance.
  • Checked fire alarms and fire extinguishers for compliance.
  • Order required project materials and scheduled services for owners.
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Overhauled, installed and repaired equipment, including centrifugal compressors, pumps, valves, separators and generators.
  • Supervised 2 employees, including scheduling, training and performance monitoring.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Reviewed and studied schematic diagrams to properly plan and process assignments.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Tested systems to enhance power flow and safely install new system components, fixtures and motors.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Used trowels, gauge lines, air hammers, plumb bobs and chisels to set mortar, bricks, blocks and stones.
  • Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Operated garbage compactor and made sure garbage was separated to prepare for biweekly sanitation pickup.
  • Performed locksmithing tasks by installing new locks, door handles and door closers .
  • Performed general electromechanical repairs on building systems and equipment to meet code requirements.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 100%.

Intern Coach

Dennis Cortolillo
01.1996 - 12.2013
  • Developed game plans and adjusted to meet various game situations.
  • Increased player strength, agility and game skills through successful practices.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Trained athletes in proper use of equipment for safety and maximum results.

Education

High School Diploma -

Coral Springs Charter School
Coral Springs, FL
06.2010

Skills

  • HVAC Services
  • Plumbing Repairs
  • Roofing Repairs
  • Business operations
  • Hardware
  • Contracts
  • Government
  • Inventory
  • Materials
  • Mechanical
  • Painting
  • Proposals
  • Quality
  • Repairs
  • Troubleshoot
  • Upgrades
  • Wiring
  • Safety Procedures
  • Heavy lifting
  • Drywalling
  • Daily cleaning and sanitation
  • Trash removal
  • Lighting fixture maintenance
  • Compassion
  • Responsible
  • Collaboration
  • Interpersonal Communication
  • Verbal and written communication
  • Training & Development
  • Detail-oriented
  • Cultural awareness
  • Critical thinking
  • Planning and Coordination
  • Landscaping and groundskeeping
  • Building maintenance
  • Flexible
  • Friendly, positive attitude
  • Communication
  • Active listening
  • Relationship building
  • Gameplay Techniques
  • Equipment Usage
  • Agility Training
  • Travel Arrangement Coordination
  • Media Relations
  • Positive Interactions
  • Training Methods
  • Game Rule Updates
  • Player Evaluation
  • Problem Anticipation and Resolution
  • Equipment Use Monitoring
  • Preseason Tryouts
  • Technique Evaluation
  • Competition Preparation
  • Safety Management
  • Athlete Safety
  • Game Readiness
  • Athlete Discipline
  • Mentoring Athletes
  • Improvement Strategies
  • Nondiscriminatory Practices
  • Setting Up Activities
  • Drills and Positions
  • Specific Plays
  • Stretching Exercises
  • Regulatory Requirements

Certification

Property Management Certification


Notary Public

Timeline

Maintenance Engineer

Aloft Hotel
02.2021 - 05.2021

Hotel Maintenance Engineer

Wyndham Resort Boca Raton
03.2020 - Current

OFFICE SERVICES MANAGER

GSA Worldwide Services Corporation
01.2019 - Current

Maintenance Supervisor

Rambelwood East Condominium Association
06.2009 - 02.2019

Intern Coach

Dennis Cortolillo
01.1996 - 12.2013

High School Diploma -

Coral Springs Charter School

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