Michael Cota
Niagara Falls,NY
Summary
Customer-savvy employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Baker Training Specialist
Panera Bread
12.2020 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Trained and mentored many new personnel hired to fulfill various roles.
Line Cook
Toast And Roast Cafe
02.2015 - 11.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
University Of Buffalo Campus Dining And Shops
08.2008 - 05.2014
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Piano Mover
Denton Cottier And Daniels
09.2004 - 07.2008
- Safely disassembled, moved, and reassembled grand pianos by effectively utilizing specialized tools and techniques.
- Provided exceptional customer service, addressing concerns promptly and professionally during the piano moving process.
- Successfully transported valuable antique pianos while preserving their integrity through meticulous handling.
- Streamlined piano moving process for increased efficiency and quicker completion times.
Education
Some College (No Degree) - Culinary Arts
Niagara County Community College
Sanborn, NYGED -
Somerville High School
Somerville, MA08.1994
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Decision-Making
- Active Learning
- Equipment Cleaning
- Critical Thinking
Timeline
Baker Training Specialist
Panera Bread
12.2020 - Current
Line Cook
Toast And Roast Cafe
02.2015 - 11.2020
Line Cook
University Of Buffalo Campus Dining And Shops
08.2008 - 05.2014
Piano Mover
Denton Cottier And Daniels
09.2004 - 07.2008
Some College (No Degree) - Culinary Arts
Niagara County Community College
GED -
Somerville High School
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