- Growing herbs, vegetables, or fruits in home gardens
- DIY and Home Improvement
- Strategy Games
- Outdoor Recreation
Michael Courteau
Careywood,ID
Summary
Accomplished property developer with expertise in design development, property valuation, and market research. Proven ability to lead projects while ensuring compliance with regulations and maximizing profitability.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional driver with experience in navigating various routes and ensuring timely delivery of goods. Strong focus on safety, vehicle maintenance, and compliance with regulations. Valued team player known for adapting to changing schedules and achieving operational goals. Skilled in customer service, route planning, and problem-solving under pressure.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Property Developer
Self Employed
Careywood, ID
Apr2019 - Current
- Led site acquisition and development processes, ensuring compliance with local regulations and zoning laws.
- Managed project budgets, negotiating contracts with vendors to maximize profitability and reduce costs.
- Coordinated construction schedules, collaborating with contractors and suppliers to ensure timely project completion.
- Designed property layouts and development plans, utilizing market research to enhance property value and appeal.
- Conducted feasibility studies and market analyses to identify investment opportunities in emerging neighborhoods.
- Obtained necessary permits and approvals from local authorities, expediting project launch times.
CDL Class A Driver
Schweitzer Ski Resort
Sandpoint, ID
11.2018 - 03.2019
- Operated Class A vehicles safely in varying weather conditions.
- Conducted pre-trip inspections and maintained vehicle compliance with regulations.
- Communicated effectively with dispatch for route optimization and updates.
- Trained new drivers on safety protocols and operational procedures.
- Implemented best practices for vehicle maintenance, reducing downtime.
- Loaded and unloaded passengers and equipment efficiently, ensuring secure transport.
Customer Service Representative
North 40 Outfitters
Ponderay, ID
05.2017 - 10.2018
- Resolved customer inquiries through multiple channels, ensuring satisfaction and retention.
- Trained new team members on product knowledge and customer service protocols.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Participated in training programs to enhance product knowledge and customer service skills.
Class A CDL School Bus Driver
Salmon Idaho School District
Salmon, ID
08.2015 - 10.2016
- Ensured safe transportation of students to and from school and events
- Conducted regular vehicle inspections to maintain compliance with safety standards
- Communicated effectively with parents and school staff regarding schedules and student needs
- Managed student behavior on the bus, fostering a respectful environment
- Monitored road conditions and adapted routes to ensure safe travel during inclement weather
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed student behavior during transportation, promoting a safe and respectful environment.
Customer Service Representative
Costco Wholesale Corp
Coeur D'Alene, ID
08.2002 - 02.2014
- Led initiatives to streamline workflows, resulting in improved operational efficiency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
Sales and Service Technician
Les Schwab Tires
Columbia Falls, MT
08.2000 - 08.2002
- Diagnosed and repaired tire-related issues to enhance vehicle performance.
- Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
- Maintained inventory accuracy through diligent stock management and system updates.
- Trained new technicians on equipment usage and safety protocols to ensure compliance.
Delivery Driver
Beverage Distributors
Salem, OR / Bend, OR / Kalispell, MT
08.1990 - 07.2000
- Delivered beverage products efficiently to various locations, ensuring timely and accurate service.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Managed inventory by tracking stock levels and reporting discrepancies to warehouse staff.
- Provided exceptional customer service during deliveries, addressing client inquiries and concerns promptly.
- Operated light trucks to deliver loads as far as 50 miles from home location.
Education
High School Diploma -
Bend Senior Highschool
Bend, OR06.1988
Skills
- Real estate development
- Hardworking and reliable
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Safety compliance
- Equipment operation
- Self motivation
- Professionalism
customer service
I have 20 plus years in customer service.
class a cdl
I have 12 years driving experience.
Certification
I have 7 years forklift experience.
Interests
Timeline
CDL Class A Driver
Schweitzer Ski Resort
11.2018 - 03.2019
Customer Service Representative
North 40 Outfitters
05.2017 - 10.2018
Class A CDL School Bus Driver
Salmon Idaho School District
08.2015 - 10.2016
Customer Service Representative
Costco Wholesale Corp
08.2002 - 02.2014
Sales and Service Technician
Les Schwab Tires
08.2000 - 08.2002
Delivery Driver
Beverage Distributors
08.1990 - 07.2000
Property Developer
Self Employed
Apr2019 - Current
High School Diploma -
Bend Senior Highschool