Michael Cowan
El Cajon,CA
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
19
19
years of professional experience
Work History
QA Specialist
US Navy
08.2023 - Current
- Recorded and organized test data for report generation and analysis.
- Implemented process improvements to increase productivity in quality assurance operations.
- Addressed non-conformance issues, pausing production to correct errors.
- Maintained up-to-date knowledge of evolving technologies, tools, and industry trends relevant to the field of software quality assurance through ongoing professional development activities.
- Facilitated effective communication between QA, development, and management teams through regular status updates on ongoing projects, including progress reports and issue tracking metrics.
- Monitored product standards and quality-control programs.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Department Leading Petty Officer
US Navy
08.2022 - 08.2023
- Coordinated activities of subordinate personnel to support mission success.
- Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Improved overall unit performance by mentoring subordinates in professional development and career advancement opportunities.
- Upheld the highest standards of professionalism while serving as a representative of the United States Navy both domestically and abroad.
- Led successful operations by developing comprehensive plans, allocating necessary resources, and monitoring progress towards defined objectives.
Safety Officer
US Navy
01.2020 - 08.2022
- Communicated safety performance and progress to management and employees to provide up to date information.
- Developed effective lockout/tagout procedures to minimize risks associated with equipment maintenance activities.
- Streamlined accident reporting procedures, resulting in more accurate data for analysis and prevention efforts.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
QA Inspector
US Navy
01.2019 - 01.2020
- Utilized quality control software to track and analyze product data.
- Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
- Resolved customer complaints by investigating problems and developing solutions.
- Identified and documented quality discrepancies for management to develop resolutions.
Division Leading Petty Officer
US Navy
11.2013 - 12.2018
- Collaborated closely with senior leadership to align division goals with overarching organizational objectives.
- Boosted morale within the division by actively promoting a positive work environment and addressing concerns promptly.
- Championed change management initiatives aimed at optimizing workflows while ensuring minimal disruption to ongoing operations.
- Mentored junior personnel, fostering professional growth and enhancing overall team capabilities.
Section Leader
US Navy
11.2009 - 11.2013
- Enforced team adherence to safety regulations and protocols.
- Increased terminal throughput by identifying bottlenecks and implementing solutions to eliminate them.
- Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
- Assigned tasks to team members to complete within designated time frames.
- Managed daily operations effectively, prioritizing tasks according to urgency and importance.
Flight Deck Repair Supervisor
US Navy
09.2004 - 11.2009
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Achieved faster turnaround times by coordinating workflow between inspection, diagnosis, and execution stages of repairs.
- Utilized proper tools and materials to adhere to safety guidelines.
Education
Fuel Farm Operation And Maintenance
Bulk Fuel Specialist
San Diego, CA03.2017
JP-5 System Maintenance
ABF C-School
Pensacola, FL11.2013
High School Diploma -
Center High School
Antelope, CA05.2003
Skills
- Continuous Integration Familiarity
- Test strategy formulation
- Mobile Application Testing
- Corrective Actions
- Problem-solving skills
- Analytical Thinking
- Quality Issue Identification
- Risk Management
- Performance monitoring
- Sampling protocols
- Safety Procedures
- Technical Troubleshooting
- Materials Inspection
- Safety Compliance
Timeline
QA Specialist
US Navy
08.2023 - Current
Department Leading Petty Officer
US Navy
08.2022 - 08.2023
Safety Officer
US Navy
01.2020 - 08.2022
QA Inspector
US Navy
01.2019 - 01.2020
Division Leading Petty Officer
US Navy
11.2013 - 12.2018
Section Leader
US Navy
11.2009 - 11.2013
Flight Deck Repair Supervisor
US Navy
09.2004 - 11.2009
Fuel Farm Operation And Maintenance
Bulk Fuel Specialist
JP-5 System Maintenance
ABF C-School
High School Diploma -
Center High School