Michael Cox
San Jose,CA
Summary
Knowledgeable in multiple Bloom Manufacturing departments (previous lead in 5 departments) with solid background in manufacturing training, ensuring smooth operations and consistent quality. Demonstrated ability to learn new manufacturing changes and foster team knoiwledge.
Overview
9
9
years of professional experience
Work History
Manufacturing Trainer
Bloom Energy
06.2021 - Current
- Supported in safety training sessions to ensure compliance with industry standards
- Assisted in onboarding new employees, providing guidance on operational procedures
- Created ISO Certification documentation for the manufacturing processes
- Supported the use of production tools and machinery, enhancing team efficiency
- Contributed to maintaining a clean and organized work environment for optimal productivity
Lead Server
Big Al's Restaurant
01.2019 - 02.2020
- Supervised daily operations to ensure exceptional service quality and guest satisfaction.
- Trained and mentored new servers on menu knowledge and customer service best practices.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Implemented streamlined processes for order taking and delivery, enhancing efficiency.
- Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
Installation Technician
R&S Doors
06.2016 - 01.2019
- Installed and configured various equipment in commercial settings.
- Conducted routine maintenance checks to ensure optimal performance of installed systems.
- Collaborated with shop managers to coordinate installation timelines and logistics.
- Assisted in managing material handling, transporting, and delivery to job sites.
- Diagnosed technical issues and executed effective solutions to enhance client satisfaction.
Education
High School Diploma -
Santa Clara High School
Santa Clara, CA06-2017
Skills
- Team leadership
- Standard operating procedures
- Quality management systems
- Continuous improvement strategies
- Document Control
- Document Creation
Timeline
Manufacturing Trainer
Bloom Energy
06.2021 - Current
Lead Server
Big Al's Restaurant
01.2019 - 02.2020
Installation Technician
R&S Doors
06.2016 - 01.2019
High School Diploma -
Santa Clara High School