Michael Cox
Puyallup,WA
Summary
Results-driven leader specializing in sales strategy and operational excellence. Demonstrated ability to enhance team performance and achieve significant revenue growth. Expertise in compliance knowledge ensures adherence to industry standards.
Overview
37
37
years of professional experience
Work History
General Manager-President
Cox Auto Sales NW
Tacoma , WA
07.2019 - 04.2024
- Supervised daily operations to ensure effective and productive management of inventory, sales, and operational tasks.
- Conducted regular meetings with the management team to review progress against established objectives.
- Monitored financial performance and identified areas for improvement in expense reduction and revenue generation.
- Managed inventory levels and conducted corrective action planning to maximize sales and minimize financial adjustments that could negatively impact the financial statement.
General Manager
Rod's All-Star Auto
Puyallup, Washington
09.2008 - 07.2019
- Oversaw daily operations and ensured efficient workflow across all departments.
- Managed staffing, recruitment, and employee training programs to enhance team performance.
- Monitored financial performance and adjusted budgets to meet operational needs.
- Ensured compliance with industry regulations with local, State, and Federal regulatory agencies.
- Conducted regular team meetings to address issues and foster open communication.
Operations Manager
King County Auctions
Federal Way, Washington
06.1999 - 11.2005
- Managed daily operations and logistics for auction processes and item handling.
- Developed and implemented operational policies to enhance workflow efficiency.
- Maintained compliance with local regulations governing auction procedures.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
General Manager
Sound Mazda Hyundai Suzuki
Renton, Washington
09.1993 - 10.1999
- Directed operational strategies to enhance dealership performance and customer satisfaction.
- Oversaw staff training programs to improve service quality and employee engagement.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Negotiated contracts with vendors for services, products, and supplies.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Analyzed market trends to identify opportunities for growth within existing markets or new ones.
- Oversaw talent acquisition, training, and development programs to build high-performing teams.
- Ensured compliance with applicable laws and regulations related to operations activities.
Sales-F&I Manager-Sales Manager-GSM
Sound Subaru Peugeot Mitsubishi
Renton, Washington
08.1987 - 08.1993
- Managed finance and insurance processes for dealership clients.
- Developed customized financial solutions for vehicle purchases.
- Collaborated with lenders to secure optimal financing options.
- Trained staff on compliance and regulatory standards in F&I services.
- Conducted needs assessments to identify customer financing requirements.
- Facilitated customer education on warranty and protection products.
- Created detailed reports regarding financial transactions for management review.
- Developed training programs for new and existing employees in the F&I department.
- Advised customers on extended warranties, gap insurance, and credit life insurance as needed.
- Maintained records of all financial transactions within the F&I department.
- Reviewed contracts for accuracy prior to submission for processing and funding.
- Monitored and maintained F&I department compliance with all applicable laws, regulations and internal guidelines.
Education
Bachelor of Science - Law And Policy: Pre-Law
Liberty University
Lynchburg, VA04-2026
Skills
- Problem-solving skills
- Clear communication
- Sales strategy
- Contract management
- Achievement orientation
- Efficient multi-tasker
- Policy/program development
- Compliance knowledge
- Critical thinking
References
References available upon request.
Timeline
General Manager-President
Cox Auto Sales NW
07.2019 - 04.2024
General Manager
Rod's All-Star Auto
09.2008 - 07.2019
Operations Manager
King County Auctions
06.1999 - 11.2005
General Manager
Sound Mazda Hyundai Suzuki
09.1993 - 10.1999
Sales-F&I Manager-Sales Manager-GSM
Sound Subaru Peugeot Mitsubishi
08.1987 - 08.1993
Bachelor of Science - Law And Policy: Pre-Law
Liberty University