Michael Coyne
Denver
Summary
Driven Education Administrator with strong leadership qualities and focus on achieving program goals. Oversaw internal administrative activities through program planning, guidance, and leadership. Expert at coordinating program logistics and highly organized with vision and enthusiasm to achieve program goals and objectives.
Overview
15
15
years of professional experience
Work History
Education Services Specialist
United States Spaceforce
Aurora
07.2023 - Current
- Counsel Active-Duty, Reserve, and National Guard servicemembers and their dependents on educational and vocational skills and opportunities.
- Conduct regular needs and program assessments to improve counseling and informative services.
- Review audited degree plans and advise servicemembers on course selection and course load.
- Analyze interest inventory results to assess and approve student-submitted Education Goals.
- Advise members pursuing Community College of the Air Force completion on necessary courses and/or tests needed for degree completion.
- Stay abreast of CCAF Policies and Procedures and ensure accurate and current information is applied in counseling/advising.
- Maintain a seamless operational posture through collaborative work within the Training Section.
- Manage the SkillBridge/Career Skills program for Buckley Space Force Base.
- Deliver 12-15 base-wide briefings per month in person, via TEAMS, and telephone, as the mission requires.
- Work alongside the Cadre of the Airman/Guardian Leadership School and First Term Enlisted Center to deliver education support to lower enlisted Airmen.
- Collaborate with the Force Multiplier Senior NCO to organize and facilitate education fairs and other outreach events.
- Provide resources and guidance on the Air Force Credentialing Program, AFCOOL.
- Completed the Community College of the Air Force advisor course and utilized it and its resources daily to facilitate servicemember career progression.
- Completed the Resiliency Training Assistant course and functioned as an ancillary RTA on base.
- Attended CCME and the Air Force Service Day.
- Outstanding rating on annual performance review.
- Awarded Letters of Achievement for participation in base-wide activities to ensure community engagement
- Developed assessments to measure student learning outcomes.
Testing Center Coordinator
Community College of Aurora
Aurora
09.2022 - 07.2023
- Directed department activities related to evaluation methods.
- Contributed to the compilation of a modern and functional SOP manual.
- Designed the college domain's Testing Center webpage.
- Created and nurtured vendor relationships.
- Managed proctoring operations at the testing Center for CLEP and DSST testing at Buckley Space Force Base.
- Formulated and enforced policies to safeguard testing materials.
- Implemented continuous training programs for effective staff development.
Education Services Specialist
United States Air Force
Langley Air Force Base
04.2022 - 09.2022
- Offered personalized counseling in educational and career development for military personnel and their families.
- Enabled Airmen to identify potential educational opportunities and professional pathways.
- Assisted with requests for educational opportunities through Military Tuition Assistance.
- Supported dependents in achieving personal growth objectives.
- Provided direction on completing Community College of the Air Force prerequisites.
- Handled multiple commissioning options, serving as key point of reference for enlisted members.
- Provided targeted guidance on educational opportunities to military staff at all levels.
- Delivered educational presentations at the First Term Airman Course on a monthly basis.
- Developed various education remediation strategies for servicemembers and civilian staff.
- Helped complete necessary materials for SkillBridge approval.
- Guided members on using Defense Activity for Nontraditional Education Services (DANTES) programs.
Guidance Counselor
Department of the Army
Fort Carson
02.2020 - 04.2022
- Supplied tailored educational advice to service members.
- Guided the investigation into further educational opportunities aligned with individual professional objectives and experiences.
- Administered aptitude exams to assist in career decisions.
- Evaluated GT assessment scores and TABE results; recommended placement into enhancement courses.
- Showcased methods to explore programs for effective decision-making in academics and vocations.
- Helped select vocational pathways, including certifications.
- Highlighted different options associated with GI Bill benefit.
- Analyzed Joint Service Transcripts to convert military experience into academic credits.
- Educated servicemembers on diverse college admission processes and industry norms to support their academic pursuits.
- Distributed resources and updates regarding DANTES policies.
- Collected and distributed ancillary financial aid resources.
- Informed over 20 servicemembers each day about credentialing opportunities.
- Provided ETS briefings, outlining potential advantages based on the nature of separation.
Career Preparation Advisor
Adams and Associates/JobCorps
Sacramento
02.2017 - 07.2017
- Taught vocational students specific subject matter.
- Addressed student concerns regarding their vocational goals during one-on-one interactions.
- Facilitated tailored instruction for learners with unique educational challenges.
- Administered exams adhering to JobCorps/DOL criteria.
- Advised students on performance metrics and career paths within their vocation.
- Compiled and managed evaluations to measure performance against organizational standards.
- Encouraged adherence to professional protocols among students as per Center standards.
Guidance Counselor
Central Texas College-Europe
Camp Buehring
05.2016 - 12.2016
- Cultivated strong bonds with servicemembers, veterans, and relatives to promote the attainment of academic goals.
- Helped servicemembers identify the right courses to meet academic objectives.
- Collaborated with leaders to determine briefing and counseling requirements.
- Tailored briefings to address specific student questions.
- Conducted scheduled presentations both in-person and remotely, ensuring program visibility.
- Directed a comprehensive outreach initiative to provide on-site and distance learning sessions.
- Conducted GI Bill briefings efficiently.
- Guided servicemembers in setting up GoArmyEd accounts.
- Performed equivalent GS-1740-09/11 (Education Services Specialist) duties as a contracted member of the Education Center at Camp Buehring.
Office Manager-Admissions and Records
Monterey Peninsula College
Monterey
10.2014 - 11.2015
- Guided new students through the enrollment process via multiple interview methods.
- Led tasks as delegated by the Director of Admissions and Records within designated authority boundaries.
- Arranged ad hoc activities to build a strong student community.
- Enhanced college's reach by aligning academic ventures with diversity efforts.
- Performed formal and informal needs assessments to identify student requirements.
- Coordinated with First Responders registering at the college to provide essential courses for certification.
- Engaged with local schools to present advantages of college at events.
Assistant Director of Downrange Operations
University of Maryland Global Campus
Kaiserslautern
08.2011 - 12.2013
- Allocated college personnel to CENTCOM operational area.
- Delivered comprehensive orientation programs at both the German HQ and Grafenwoehr location.
- Advocated for the interests of deployed site staff during weekly enrollment management meetings.
- Executed a range of admissions functions including online open houses, in-person events, educational expos, and CENTCOM-wide hiring drives.
- Utilized technology and faculty input to create strategies for better enrollment tracking and course alignment.
- Resolved escalated matters concerning conduct, enrollment, and Tuition Assistance efficiently.
- Expanded the organization's reach by surpassing enrollment benchmarks.
- Provided information on military benefits and courtesies, strengthening assistance for military students.
- Organized routine briefings ensuring faculty and staff stay informed about military educational benefits.
- Consistently visited deployed locations to aid with student services, staffing issues, and Command concerns
Director of Deployed Sites
Central Texas College-Europe
Kindsbach
06.2010 - 07.2011
- Developed functional area SOPs
- Prepared staff and faculty for deployment with structured training and anecdotal resources
- Collaborated with the Dean, faculty, and staff to identify needs and areas of improvement
- Promoted the department to and at remote sites, representing the two main services; vocational/technical, and academic
- Comprehensibly addressed student concerns, mindful of their remote locations and exercising urgency
- Executed timely delivery of a compliant program for COR.
- Represented the college at student and faculty interest fairs, conducted interviews, and hired deploying faculty and staff
- Trained deploying personnel on educational service protocols and procedures, adhering to DoDI and local policies when relevant
Education
Master's degree - Human Relations, Counseling
University of Oklahoma
Norman, OK, United States06.2017
Some college (no degree) - Teaching License
Shenandoah University
Winchester, VA, United States07.2008
Bachelor's degree - Foreign Literature and Languages, English
Old Dominion University
Norfolk, VA, United States04.2004
Skills
- Educational counseling
- Leadership collaboration
- Public speaking
- Event management
- Staff training
- Interpersonal communication
- Adult education
- Learning management systems
- Career counseling
- Presentation skills
Availability
Permanent, Term, Full-time
Languages
Advanced, Advanced, Advanced
References
- Randolph Phelan, FEMA, 719-231-5438, randolph.phelan@gmail.com
- Gary Kindred, Central Texas College Europe, Dean, (49(0)6371-46-83-100), centraltexascollege@europe.ctcd.edu
- Dennis Findley, United States Space Force, Deputy Chief of Education, 720-847-4691, dennis.findley.1@spaceforce.mil
Job Related Training
- CCAF Advisor Course
- Emerging Leader Course (currently)
- VolED Professional Development Institute (July)
Affiliations
- Resiliency Training Assistant
Timeline
Education Services Specialist
United States Spaceforce
07.2023 - Current
Testing Center Coordinator
Community College of Aurora
09.2022 - 07.2023
Education Services Specialist
United States Air Force
04.2022 - 09.2022
Guidance Counselor
Department of the Army
02.2020 - 04.2022
Career Preparation Advisor
Adams and Associates/JobCorps
02.2017 - 07.2017
Guidance Counselor
Central Texas College-Europe
05.2016 - 12.2016
Office Manager-Admissions and Records
Monterey Peninsula College
10.2014 - 11.2015
Assistant Director of Downrange Operations
University of Maryland Global Campus
08.2011 - 12.2013
Director of Deployed Sites
Central Texas College-Europe
06.2010 - 07.2011
Master's degree - Human Relations, Counseling
University of Oklahoma
Some college (no degree) - Teaching License
Shenandoah University
Bachelor's degree - Foreign Literature and Languages, English
Old Dominion University
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