Summary
Overview
Work History
Education
Skills
Volunteer work
Timeline
Generic

Michael Cramsey

Whitehall,USA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

17
17
years of professional experience

Work History

Drone Team Member

County of Lehigh
Allentown, PA
05.2022 - Current
  • Conducted pre-flight checks on the drone's systems before every flight session.
  • Monitored aircraft systems during flight to detect any malfunctions or issues.

Public Safety Telecommunicator

Lehigh Valley Health Network
Allentown, PA
09.2015 - Current
  • Receive emergency and non-emergency calls for service from the public
  • Provide pre-arrival instruction to those in need of immediate life-saving intervention
  • Dispatch appropriate agencies based on the type of emergency
  • Use CAD to input calls and determine appropriate response units

Line Service Technician

Lehigh Northampton Airport Authority
Allentown, PA
09.2019 - 12.2019
  • Preparing aircraft for flight and customer acceptance, service fuel and oil tanks, de-icing and anti-icing procedures, assisting crew and passengers with luggage, transport and special requests, connecting ground support equipment for air conditioning, heating and power

Telecommunicator

County Of Northampton
Easton, PA
09.2014 - 09.2015
  • Receive emergency and non-emergency calls for service from the public
  • Provide pre-arrival instruction to those in need of immediate life-saving intervention
  • Dispatch appropriate agencies based on the type of emergency
  • Use CAD to input calls and determine appropriate response units

Driver

Advanced Disposal
Northampton, PA
07.2014 - 07.2014
  • Perform complete pre- and post-operation inspection, operate manual and/or automatic to lift and load refuse, operate compactor and dispose of collected material at the designated facility, complete required route/productivity sheets, VCRs and other reports, as required

Telecommunicator

County Of Northampton
Easton, PA
07.2012 - 07.2014
  • Receive emergency and non-emergency calls for service from the public
  • Provide pre-arrival instruction to those in need of immediate life-saving intervention
  • Dispatch appropriate agencies based on the type of emergency
  • Use CAD to input calls and determine appropriate response units

Airport Sales Agent

ExpressJet Airlines
Allentown, PA
05.2008 - 07.2012
  • Answered customers' inquiries regarding airline services, fares, rules and regulations.
  • Provided assistance to disabled passengers when boarding and exiting the plane.
  • Monitored loading activities to ensure compliance with airline regulations.
  • Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
  • Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
  • Followed strict security protocols while handling hazardous materials.

Education

High School Diploma -

Whitehall High School
Whitehall, PA, United States
06-2004

Some College (No Degree) - Music Education

Kutztown University
Kutztown, PA, United States

Some College (No Degree) - Professional Pilot

Lehigh Carbon Community College
Schnecksville, PA, United States

Skills

  • CDL Class B with air brake and tanker endorsements
  • APCO Public Safety Telecommunicator Certification
  • APCO Fire Service Communications Certification
  • APCO Emergency Medical Dispatch Certification
  • APCO Communications Training Officer Certification
  • APCO Comm Center Supervisor Certification
  • CPR/AED Certification
  • NIMS 100
  • NIMS 144
  • NIMS 200
  • NIMS 247a
  • NIMS 700
  • NIMS 775
  • NIMS 800
  • NIMS 802
  • NIMS 1200

Volunteer work

February 2020 - January 2024

Woodlawn Fire Department

Firefighter

January 20204 - Current

Woodlawn Fire Department

Specialist

Timeline

Drone Team Member

County of Lehigh
05.2022 - Current

Line Service Technician

Lehigh Northampton Airport Authority
09.2019 - 12.2019

Public Safety Telecommunicator

Lehigh Valley Health Network
09.2015 - Current

Telecommunicator

County Of Northampton
09.2014 - 09.2015

Driver

Advanced Disposal
07.2014 - 07.2014

Telecommunicator

County Of Northampton
07.2012 - 07.2014

Airport Sales Agent

ExpressJet Airlines
05.2008 - 07.2012

High School Diploma -

Whitehall High School

Some College (No Degree) - Music Education

Kutztown University

Some College (No Degree) - Professional Pilot

Lehigh Carbon Community College

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