MICHAEL CRAWFORD

• Negotiated contracts with suppliers to secure favorable pricing and terms.
• Coordinated cross-functional teams to align purchasing strategies with organizational goals.
• Conducted supplier evaluations to ensure compliance with quality standards and regulations.
• Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
• Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
• Maintained compliance with industry regulations and company policies throughout procurement activities.
• Streamlined purchasing processes for increased efficiency and reduced operational costs.
• Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
• Collaborated with cross-functional teams to achieve project objectives within budget constraints.
• Reduced procurement expenses without compromising on quality by strategic sourcing and vendor negotiations.
• Streamlined supply chain logistics, resulting in improved delivery times by negotiating better contracts with suppliers.
• Facilitated team training sessions on procurement best practices and software use.
• Assessed and mitigated risks associated with supply chain disruptions by developing contingency plans.

• Assisted in managing patient records using electronic health record systems.
• Coordinated appointment scheduling for medical staff, enhancing operational efficiency.
• Monitored inventory levels of medical supplies, ensuring timely replenishment.
• Prepared and distributed communication materials to support clinic operations.
• Supported patient check-in procedures, improving overall patient experience.
• Collaborated with interdisciplinary teams to streamline administrative processes.
• Trained new staff on office protocols and electronic systems usage.
• Organized files and records systematically, optimizing data retrieval times for staff members.
• Provided support during audits by compiling necessary documentation quickly and efficiently.

• Negotiated contracts with suppliers to secure favorable pricing and terms for prosthetic items.
• Managed inventory levels, ensuring timely replenishment of stock.
• Established relationships with vendors to improve communication and service levels.
• Analyzed market trends to identify cost-saving opportunities in procurement processes.
• Developed and implemented purchasing policies to enhance operational efficiency.
• Trained junior staff on procurement best practices and system usage.
• Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
• Maintained complete documentation and records of all purchasing activities.
• Ensured timely delivery of materials through effective planning and coordination with suppliers.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Managed risk exposure by closely monitoring supply chain disruptions and taking corrective actions as needed.
• Managed and updated supplier database, improving data accuracy and accessibility.

• Assisted members with inquiries, ensuring timely and accurate responses.
• Maintained member accounts, updating information as needed to enhance service quality.
• Resolved member issues through effective communication and problem-solving techniques.
• Provided detailed product knowledge to assist members in making informed decisions.
• Conducted regular follow-ups with members to ensure satisfaction and retention.
• Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
• Managed escalated concerns regarding health cares services, claims and appeals for health plan members.

• Conducted environmental assessments to identify potential health and safety risks.
• Developed and implemented safety training programs for employees.
• Collaborated with cross-functional teams to ensure compliance with regulatory standards.
• Analyzed incident reports to identify trends and recommend corrective actions.
• Managed the Hazard Communication Program in accordance with OSHA STD 1910.1200

• Managed point-of-sale systems efficiently, ensuring accurate transactions and minimizing discrepancies.
• Fostered relationships with repeat customers, driving loyalty and consistent return business.
• Conducted regular inventory audits, streamlining stock management processes to reduce waste and losses.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

• Operated and maintained oil transfer equipment to ensure efficient workflow.
• Performed routine inspections on machinery to enhance operational safety and reliability.
• Assisted in troubleshooting mechanical issues, reducing downtime and improving service efficiency.
• Trained new technicians on safety protocols, equipment operation, and maintenance procedures.

• Conducted comprehensive workplace assessments to identify potential health hazards and recommend mitigation strategies.
• Developed and implemented training programs to enhance employee awareness of industrial hygiene practices.
• Collaborated with cross-functional teams to ensure compliance with health and safety regulations.
• Analyzed air quality samples using specialized equipment to evaluate exposure levels and report findings.
• Led initiatives to improve safety protocols, resulting in enhanced workplace conditions for employees.
• Mentored junior staff on best practices in industrial hygiene, fostering a culture of safety awareness.
• Reviewed and updated standard operating procedures to maintain regulatory compliance and operational efficiency.
• Improved worker health by designing and implementing targeted ergonomic interventions in the workplace.
• Reduced employee exposure to hazardous materials by developing and implementing effective control measures.
• Evaluated work environments for potential hazards, providing recommendations for risk mitigation.
• Enhanced workplace safety by conducting thorough industrial hygiene assessments and recommending improvements.
• Channelled expertise in indoor air quality assessments to identify sources of potential contaminants, designing targeted remediation efforts for improved conditions.
• Managed asbestos abatement projects from initial identification through final clearance testing, ensuring safe removal practices were followed throughout the process.

Managed the Environmental Protection Branch of the Bioenvironmental Engineering Department to include:

Base Drinking Water Program to ensure compliance of local, state and federal drinking water standards. Collections/preservation, securing and transporting samples to certified facilities for prompt analysis and reporting.

Radiological Hazards Monitoring Program to ensure compliance of local, state and federal emission standards. Establish monitoring procedures to ensure safe transport of potentially contaminated radiological (soil/water) samples. Recommend proper protective equipment (PPE) required to protect personnel from incidental exposures to radiological hazards during routine exposures.

Report monthly, quarterly, semiannual and annual monitoring analysis to local, state and federal agencies.

• Conducted preliminary assessments of environmental conditions to support project planning.
• Assisted in the preparation of technical reports on bioenvironmental findings.
• Participated in field surveys to collect data on soil and water quality.
• Learned to operate specialized equipment for environmental monitoring tasks.
• Collaborated with team members to ensure compliance with safety regulations.
• Supported the development of remediation plans based on environmental evaluations.
• Maintained accurate records of testing procedures and results for future reference.
• Engaged in ongoing training to enhance knowledge of bioenvironmental engineering practices.
• Optimized equipment performance by conducting regular maintenance checks and repairs as needed.
• Performed risk assessments, identifying potential hazards and implementing preventive measures.
• Assisted in the development of emergency response plans, ensuring prompt action in critical situations.
• Served as a liaison between internal departments and external agencies, fostering collaboration and facilitating communication to achieve common goals.
• Delivered effective training programs for staff members on bioenvironmental engineering procedures and best practices.
• Consulted with stakeholders to develop strategies for addressing identified areas of concern related to bioenvironmental engineering challenges.
• Supported research initiatives by providing technical expertise on bioenvironmental engineering principles and practices.
• Enhanced operational efficiency by developing and implementing new bioenvironmental engineering processes.
• Led process improvement efforts by identifying inefficiencies within existing bioenvironmental engineering systems and recommending corrective actions.
• Developed custom-tailored remediation plans based on site-specific conditions, successfully mitigating environmental risks.
• Applied scientific principles to devise innovative solutions for minimizing negative impacts on the environment across various industries.
• Evaluated environmental impact reports to make informed recommendations for sustainable business operations.
• Provided expert guidance on environmental compliance issues, supporting company-wide adherence to regulations.
• Designed and implemented monitoring systems to track progress towards environmental objectives within the organization.
• Maintained accurate records of all activities, ensuring compliance with regulatory requirements while promoting transparency within the organization.
• Conducted thorough investigations into environmental incidents, ensuring proper documentation and resolution of issues.
• Reduced hazardous waste production through meticulous waste management and disposal strategies.
• Conducted comprehensive air quality assessments for optimized workplace safety standards.
• Communicated environmental issues with clarity and technical accuracy to scientific and management colleagues.
• Applied environmental engineering theory and principles and modified, tested and operated equipment and devices used in prevention, control and remediation of environmental problems.
• Followed safety protocols and procedures and wore protective clothing during environmental cleanup projects for optimal protection.
• Interacted positively with engineers, clients and peers to develop productive long-term working relationships.
• Monitored laboratory inventory, identified vendors and suppliers and ordered materials and equipment.
• Drafted and submitted reports to regulatory bodies on environmental conditions.
• Collected, preserved. tested. secured and delivered air and groundwater samples to determine environmental quality and identify presence of pollutants.
• Investigated waste treatment and site remediation under direction of engineering staff and scientists and helped develop environmental remediation devices.
• Conducted facility inspections to verify compliant storage of chemicals and substances in accordance with federal regulations.
• Collected and analyzed groundwater samples, monitored pollution and recommended treatment.
• Captured and recorded laboratory and field numerical data, test results, photographs and visual observations.