Michael Crilley

With a warm demeanor and excellent communication skills, well-suited for customer interaction in a call center environment. Strong ability to quickly grasp new concepts and master essential tools for customer service roles. Ready to use and develop problem-solving and active listening skills in the desired position. Personable and friendly individual with excellent communication skills and genuine passion for helping others. Possesses solid understanding of customer service principles and adept at handling and resolving customer inquiries efficiently. Dedicated to enhancing customer satisfaction and contributing to team success. Professional customer service expert with strong communication and problem-solving skills. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining high standards. Strong focus on team collaboration and adaptability to changing needs sets apart. Known for reliability, empathy, and results-driven approach in high-pressure environments, confident in ability to excel in this role.

• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].
• Achieved [Result] through effectively helping with [Task].

• Chicago Winners

 Writing a Book
It is important to do the research and follow certain steps when writing a book to accomplish an overall finished project.  By following these steps, I can  be able to work through to the end of a project to produce award-winning content. .

Read and Play Write

I enjoy dream of being a great dramatic writer or simply want to express myself in a new way, writing a play is a rewarding creative exercise.  IT'S a dream to write a play and turn my words into a live performance.