Michael Crisp
San Antonio,TX
Summary
Responsible Group Leader with 13 years of experience in large manufacturing plants. Expertise in production line efficiency and machine assembly. Hardworking individual consistently achieves 100% quality goals while exceeding production targets. Trained in Lean Manufacturing, TPS, Excel, Internal Logistics and JIT.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Group Leader
Toyota Motor Manufacturing Texas
San Antonio , TX
03.2018 - 05.2024
- Developed and implemented group activities to promote team building and collaboration.
- Managed resources and delegated tasks to ensure timely completion of projects.
- Provided assistance with conflict resolution among team members.
- Maintained a high level of communication between group members and other departments.
- Monitored progress on projects, providing feedback and support as needed.
- Organized weekly meetings to review objectives, discuss accomplishments, and plan future goals.
- Facilitated creative problem solving sessions to generate innovative solutions to challenges.
- Analyzed data gathered from surveys and reports to determine areas for improvement in the organization's processes.
- Created detailed plans outlining project procedures and timelines for successful completion.
- Conducted regular performance reviews with team members, providing constructive criticism when necessary.
- Assisted with onboarding new employees into the organization's culture, policies, and practices.
- Motivated teams to reach their highest potential by setting achievable goals.
- Identified training needs for group members; provided instruction when appropriate.
- Communicated effectively with stakeholders at all levels within the organization.
- Enforced organizational policies while creating an environment that encourages open dialogue.
- Implemented strategies designed to improve efficiency across multiple departments.
- Collaborated with cross-functional teams to develop strategies for achieving business objectives.
- Worked with other group leaders to identify and resolve issues between teams.
- Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Implemented improved initiatives to optimize safety and quality.
- Communicated objectives and implementation tactics to meet organizational goals.
- Coached and developed direct reports to lead problem-solving activities.
- Created and distributed monthly, quarterly and annual reports to management regarding performance.
- Used daily system logs to document production information, discussing issues with management.
- Monitored production line, watching for pile-ups or jams.
- Used hand trucks and forklifts to unload, load and transport items.
- Set up and operated production machinery according to specific standards and protocols of company.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Met or exceeded target for on-time customer shipments.
Group Leader
Toyota Motor Manufacturing Mississippi
Blue Springs , MS
06.2011 - 03.2018
- Developed and implemented group activities to promote team building and collaboration.
- Managed resources and delegated tasks to ensure timely completion of projects.
- Provided assistance with conflict resolution among team members.
- Maintained a high level of communication between group members and other departments.
- Monitored progress on projects, providing feedback and support as needed.
- Organized weekly meetings to review objectives, discuss accomplishments, and plan future goals.
- Created detailed plans outlining project procedures and timelines for successful completion.
- Analyzed data gathered from surveys and reports to determine areas for improvement in the organization's processes.
- Facilitated creative problem solving sessions to generate innovative solutions to challenges.
- Conducted regular performance reviews with team members, providing constructive criticism when necessary.
- Assisted with onboarding new employees into the organization's culture, policies, and practices.
- Motivated teams to reach their highest potential by setting achievable goals.
- Identified training needs for group members; provided instruction when appropriate.
- Communicated effectively with stakeholders at all levels within the organization.
- Enforced organizational policies while creating an environment that encourages open dialogue.
- Planned work schedules based on individual strengths, weaknesses, job requirements.
- Encouraged team members to take initiative in their roles by offering rewards for going above expectations.
- Implemented strategies designed to improve efficiency across multiple departments.
- Collaborated with cross-functional teams to develop strategies for achieving business objectives.
- Worked with other group leaders to identify and resolve issues between teams.
- Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Communicated objectives and implementation tactics to meet organizational goals.
- Implemented improved initiatives to optimize safety and quality.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Coached and developed direct reports to lead problem-solving activities.
- Executed routine and non-routine work, driving cost-effective operations.
- Created and distributed monthly, quarterly and annual reports to management regarding performance.
- Used daily system logs to document production information, discussing issues with management.
- Managed transfers to third-party sites and internal manufacturing facilities.
- Monitored production line, watching for pile-ups or jams.
- Used hand trucks and forklifts to unload, load and transport items.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Met or exceeded target for on-time customer shipments.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Team Leader
Toyota Motor Manufacturing Kentucky
Georgetown , KY
07.2009 - 06.2011
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Identified opportunities for process optimization using Lean Six Sigma principles.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Implemented changes in response to changing business needs or customer demands.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
- Facilitated communication between cross-functional teams within the organization.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Reviewed completed work to verify consistency, quality and conformance.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Set specific goals for projects to measure progress and evaluate end results.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Analyzed key performance indicators to identify effective strategies.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Assessed company operations for compliance with safety standards.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Organized client meetings to provide project updates.
Education
Bachelor of Arts - Anthropology
Humboldt State University
Arcata, CA05-2009
Skills
- Continuous Improvement
- Quality Control
- Health and safety procedures
- Employee Development
- Staff Management
- Group and individual instruction
- Verbal and written communication
- Production Management
- Complaint Handling
- Operations Management
- Schedule Coordination
- Product Assembly
- Issue Resolution
- Payroll Administration
- Relationship Building
- Maintenance Coordination
- Inventory Control
- Performance monitoring
- Feedback Delivery
- Motivational Skills
- Production Line Work
- Following Instructions
- Teamwork and Communication
- Production Documentation
- Health and Safety Regulations
- Attention to Detail
- Safe Machine Operation
- Safety Standards Compliance
- Flexible Schedule
- Material Handling
- Punctual and Dependable
- Hand-Held Scanners
- Computer Skills
- Root Cause Analysis Participation
- Teamwork and Coordination
- Production Processes Knowledge
- Punctual and Reliable
- Good Communication
- Forklift Operation
- Cycle Counts
- Machine Setup and Shutdown
- Quality Inspections and Reporting
- Positive Attitude
- Incident Reporting
- Line Work
- Machine Operation
- Reading and Determining Measurements
- Material Loading and Unloading
- Strong Work Ethic
- Workstation Equipment Monitoring
- Defects Identification
- OSHA Guidelines
- Measuring Tools
- Goal Setting
- Excellent Communication
- Time management abilities
- Specifications Verification
- Equipment Maintenance
- Effective Communication
- Team building
US Navy Veteran
- 1995-1998 Honorable Discharge
- DamageControl 3rd Class Petty Officer
Accomplishments
- 2020 Certificate of Achievement TMMTX
- Good Conduct Medal
- National Defense Medal
- Sea Service Ribbon
- United Nations Service Medal
- Battle "E" Award
Certification
- Texas Class C & M endorsements
- Texas Carry Conceal
Timeline
Group Leader
Toyota Motor Manufacturing Texas
03.2018 - 05.2024
Group Leader
Toyota Motor Manufacturing Mississippi
06.2011 - 03.2018
Team Leader
Toyota Motor Manufacturing Kentucky
07.2009 - 06.2011
Bachelor of Arts - Anthropology
Humboldt State University
- Texas Class C & M endorsements
- Texas Carry Conceal
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