Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Cromer

Butler,PA

Summary

Accomplished Cook Supervisor Chef at Sunrise Senior Living, adept in food safety regulations and team supervision, significantly enhanced kitchen efficiency and food presentation standards. Expert in recipe development and inventory management, I consistently exceed customer satisfaction goals through innovative culinary practices and effective staff training. Seasoned Sous Chef specializing in Type cuisine. Successful Number year record in high-volume kitchens. Career achievements working with head chefs and kitchen staff to meet high standards for taste, presentation and service. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. Title certified.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Cook Supervisor Chef

Sunrise Senior Living
05.2013 - Current
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Supervised food presentation and plating to enhance visual appeal.
  • Set and oversaw weekly and special event menu plans.
  • Controlled food costs and managed inventory.
  • Monitored food inventory and supplies to prevent waste.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

Artist Manager

Michael James Studio
09.1989 - 12.2024
  • Oversaw licensing of tracks to other labels.
  • Oversaw budget and worked with artist to drive fiscal responsibility and profitability.
  • Supported artist goals with corresponding action plans and timelines.
  • Assisted clients with establishing release timelines and flow of related marketing assets.
  • Stayed abreast of industry trends via trade publications, events and social media to keep artists at forefront of ever-changing landscape.
  • Established strong relationships to partner with and navigate artists with wide range of personality types.

Automotive Service Advisor

Sears Auto Center
07.2006 - 12.2010
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Performed emissions tests according to standard procedures.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Retained accurate records of purchases, titles and sales.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.

Customer Service Advisor

Sears
07.2006 - 12.2010
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.

Education

Hotel Restaurant Management - Hospitality Industry

STRATFORD CAREER INSTITUTE
Online
11.2023

Culinary Arts - Restaurant And Culinary Management

Bidwell Training Center
Metropolitan Street
11.2013

Jewelry Making Printing Is Painting Photography

Pittsburgh Center For The Arts
Pittsburgh, PA
03.2003

Graphic Communications

CCAC
North And Allegheny Campus
03.2002

Skills

  • Food Safety Regulations
  • Food Preparation
  • Seafood Preparation
  • Knife Skills
  • Nutritional knowledge
  • Food presentation
  • Menu Planning
  • Team Supervision
  • Recipe Development
  • Inventory Oversight
  • Portion Control
  • Kitchen Safety
  • Sanitation protocols
  • Food Storage
  • Cooking techniques
  • Waste Reduction
  • Customer Service
  • Cost Control
  • Employee Scheduling
  • Workflow Optimization
  • Inventory Management

Certification

  • Licensed Ramp trained And serv safe - Timeframe
  • Area of certification Training - Timeframe

Timeline

Cook Supervisor Chef

Sunrise Senior Living
05.2013 - Current

Automotive Service Advisor

Sears Auto Center
07.2006 - 12.2010

Customer Service Advisor

Sears
07.2006 - 12.2010

Artist Manager

Michael James Studio
09.1989 - 12.2024

Hotel Restaurant Management - Hospitality Industry

STRATFORD CAREER INSTITUTE

Culinary Arts - Restaurant And Culinary Management

Bidwell Training Center

Jewelry Making Printing Is Painting Photography

Pittsburgh Center For The Arts

Graphic Communications

CCAC

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Michael Cromer