Michael Cromie
KINNELON,New Jersey
Summary
Diligent and detail-oriented Administrator with strong work ethic and proven history in meeting deadlines. Analytical employee with the critical thinking skills to thrive in a professional environment. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised or with others and quickly mastering new skills.
Overview
34
34
years of professional experience
Work History
Commission Administrator
Konica Minolta Business Solutions
Ramsey, NJ
02.2000 - 04.2024
- Reviewed monthly transactions of salesforce for mathematical accuracy and adherence to company policy.
- Responded to direct inquiries from salesforce and their management with regard to questions of perceived and actual errors.
- Made corrections where necessary using computer tools such as SAP and Truecomp.
- Maintained reports and any supporting documentation for salesforce in compliance with 6 to 12 month audit procedures.
- Adjusted to multiple systems of commission analysis over my tenure.
Office Assistant
Skytel Worldcom
Wayne, NJ
09.1997 - 01.2000
- Collected information to maintain and update daily reports.
- Performed various general office tasks as directed by my supervisors.
- Worked with QA department to verify pagers were correctly prepared to ship out to customers.
Third Key Holder
Compact Disc World
Totowa, NJ
09.1992 - 09.1995
- Performed daily opening and closing procedures of the store, including reconciling registers and making bank deposits.
- Assisted customers with product selection, payment processing, returns, and exchanges.
- Provided customer service support to team members when needed.
Third Key Holder
Coconuts Inc.
Totowa, NJ
09.1990 - 09.1992
- Performed daily opening and closing procedures of the store, including reconciling registers and making bank deposits.
- Ran the video rental department of this retail store.
- Assisted customers with product selection, payment processing, returns, and exchanges.
- Provided customer service support to team members when needed.
Education
Bachelor of Arts - English Literature
Rutgers, The State University of New Jersey
New Brunswick, NJ05-1990
Skills
- Attention to Detail
- Troubleshooting and diagnosis
- Information Management
- MS Office
- Personable and Approachable
- Proofreading
- Writing skills
- Basic Math
Timeline
Commission Administrator
Konica Minolta Business Solutions
02.2000 - 04.2024
Office Assistant
Skytel Worldcom
09.1997 - 01.2000
Third Key Holder
Compact Disc World
09.1992 - 09.1995
Third Key Holder
Coconuts Inc.
09.1990 - 09.1992
Bachelor of Arts - English Literature
Rutgers, The State University of New Jersey
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