Michael Crow
Galveston,TX
Summary
Experienced Pharmacy Leader with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Director of Pharmacy Operations
Scion Health
Louisville, KY
01.2022 - 12.2023
- Responsible for direct oversight of pharmacy operations for 42 hospitals including legal, financial, clinical, and compliance operations
- Assist hospital based leadership teams in hiring Pharmacy Directors and implementation of pharmacy operating systems including Pyxis ES and proprietary pharmacy operating systems.
- Developed and implemented strategic plans to maximize organizational efficiency, effectiveness, and profitability.
- Managed multiple projects simultaneously while ensuring deadlines were met.
Senior Director of Pharmacy Operations
Kindred Healthcare
Louisville, KY
11.2011 - 12.2021
- Oversight of pharmacy operations for multiple specialty hospitals, inpatient rehabilitation hospitals, behavioral health hospitals, and community based hospitals
- Responsible for assisting local leadership teams in hiring and training of pharmacy directors, installing pharmacy operating systems, as well as clinical, legal, and regulatory compliance.
- Coordinated with stakeholders across multiple departments to develop innovative strategies for problem solving.
- Analyzed financial performance metrics and identified areas for improvement.
- Oversaw budgeting processes and ensured fiscal responsibility was maintained throughout the year.
Pharmacy Director
Kindred Town and Country Hospital
Houston, TX
07.2007 - 11.2011
- Responsible for daily operations of hospital pharmacy operations.
- Recruited, trained, supervised, evaluated and mentored pharmacy staff members.
- Managed budgeting and financial planning processes for the pharmacy department.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Worked in committee structure with Physicians, Nursing Leadership, and Administration to review progress on strategic initiatives.
- Maintained Licensure with State Board of Pharmacy, DEA, sterile compounding, CMS, TJC.
Pharmacy Systems Director
Memeorial Hermann Continuing Care Corporation
Houston, TX
12.2003 - 06.2007
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Identified opportunities for improvement in operational performance metrics.
- Assessed employee performance against established benchmarks or targets.
Education
Pharmacy -
University of Oklahoma
Skills
- Team Building and Motivation
- Team Management
- Administrative Oversight
- Stakeholder Relations
- Budget Control
- Project Management
- Operations Management
- Budget Management
- People Management
- Financial Reporting
- Capital Spending
- Key Performance Indicators
Certification
Registered Pharmacist, Texas State Board of Pharmacy, 07/1984
References
References available upon request.
Timeline
Senior Director of Pharmacy Operations
Scion Health
01.2022 - 12.2023
Senior Director of Pharmacy Operations
Kindred Healthcare
11.2011 - 12.2021
Pharmacy Director
Kindred Town and Country Hospital
07.2007 - 11.2011
Pharmacy Systems Director
Memeorial Hermann Continuing Care Corporation
12.2003 - 06.2007
Pharmacy -
University of Oklahoma
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